Patient Experience
I'd been to three different doctors for my constant fatigue and stomach issues, and everyone just said it was stress. Dr. Beena actually listened. She asked questions no one else had and ordered a specific test the others hadn't. Turns out it was a tricky thyroid problem masquerading as something else. She explained it all on a notepad, drawing little diagrams. Finally, I have answers and a treatment that's working.
Needed a basic mole removal. Honestly, I was nervous about the scar. Dr. Beena was so calm about it. The whole thing took maybe twenty minutes in her procedure room at Medicover. She talked me through each step, and honestly, the injection was the worst part. It healed up perfectly. Sometimes the simple stuff is what shows you how good a doctor really is.
The parking at Medicover Madhapur is always a bit of a hunt, I won't lie. But once I got inside, the front desk people were really kind. They saw I was flustered and helped me sort my papers. The nurse who took my vitals was cheerful and made small talk about the rain. It made the wait for Dr. Beena feel shorter and less clinical.
What stuck with me most about Dr. Beena was how she talked to my elderly mother. Mom gets confused easily. Dr. Beena didn't rush her. She sat down, made eye contact, and used simple words. She checked if Mom understood each part before moving on. You could see my mother relax. That kind of patience is rare.