Patient Experience
I was so scared to even walk into a cancer hospital. The name alone... it felt heavy. But from the first meeting, Dr. Venugopal had such a calm way about him. His voice was always soft, never loud. He took time. When the biopsy results came, he didn't just state them; he saw how pale I got and slowed right down, asking if I needed water. He remembered small things, like how I preferred my left arm for blood pressure. It’s his kindness I’ll remember as much as the medicine. The treatment was hard, yes, but I always felt I was in gentle hands. Thank you.
Okay, full disclosure: I was a wreck! A suspicious lump, my mind went to the worst place. Google was my worst enemy. Then I met Dr. Venugopal at Medicover Madhapur. What a breath of fresh air! He was so thorough, so confident, but in a really reassuring way. He cracked a joke about my 'internet research' that actually made me laugh for the first time in weeks. The whole process, from diagnosis (it was benign, thank goodness!) to the final all-clear, was so smooth. The man knows his stuff! I walked out of there feeling like I got my life back. So glad I went to him!
I'd been to a couple of doctors with this nagging pain and fatigue, and everyone had a different theory. Honestly, I was starting to feel a bit hopeless. Dr. Ajay Varun Reddy didn't rush. He sat with my whole stack of old reports, asked questions about things no one else had, and ordered one more specific scan. It turned out to be a rare type of infection mimicking other conditions. His approach, taking that extra time to really look, made all the difference. I'm on the right treatment now, finally.
Had to get a cyst removednothing major, but you still get nervous. The whole thing at Medicover Madhapur was surprisingly straightforward. Dr. Reddy explained it in simple terms, the procedure itself was quick, and I was in and out. The best part was there were no surprises; he told me exactly how the recovery would feel, and he was spot on. It's nice when things just go as planned.
Parking at the institute was a nightmare that day, completely full, which put me in a bad mood before my appointment. But the front desk staff were really patient helping me sort it, and the nurse who took my vitals had a great way of calming me down with just normal chat. The place itself feels clean and quiet, not as intimidating as some hospitals. It made a stressful day much easier to handle.
What stuck with me about Dr. Reddy was how he talked to my mother. She's elderly and was very scared. He didn't just talk to me; he pulled his chair up, looked her in the eye, and explained everything in Telugu, without any medical jargon. He let her ask the same question twice without making her feel silly. You can't teach that kind of kindness; it's just who he is. It meant more to our family than any medicine.
I'd been to a couple of doctors with this nagging pain, and everyone said it was just stress. Dr. Anvesh was the first one who actually looked at my scans and said, 'This doesn't add up.' He ordered a different test I'd never even heard of. It took a while to get the results, and I was pretty scared, but he called me himself to explain what they found. It wasn't simple, but he laid out the plan so clearly. He didn't sugarcoat it, but he made me feel like we could handle it.
Had to get a cyst removed. Honestly, I was nervous at firstanything with 'surgery' in the name freaks me out. But Dr. Anvesh made it sound so straightforward. The whole thing was maybe 45 minutes. He checked in right before, cracked a small joke about my football jersey, and that helped. Afterwards, he showed me what he'd taken out (weird, but kind of cool) and the nurse gave my wife really simple instructions for the bandage. It healed up just like he said it would. Felt very routine, in a good way.
The Medicover facility in Madhapur is nice. It's busy, sure, and I had to circle for parking, but once inside, it didn't feel chaotic. The woman at the front desk saw me looking lost and pointed me in the right direction. What stood out was how the nurses worked with Dr. Anvesh. He'd tell them something, and they were already on it. One nurse, I think her name was Priya, could tell I was anxious in the prep room and just talked to me about normal stuffthe weather, my commutewhich was a nice distraction. The place runs smoothly.
My kid was the patient, and she was terrified of doctors. Dr. Anvesh didn't just talk to me; he got down on her level and asked about her school project first. He let her hold the stethoscope. When he needed to examine her, he explained everything he was going to do in a calm, quiet voice before he did it. He never talked down to her. She still didn't love being there, but she didn't cry, which is a first. That meant everything to us. He has a real way with people.
Been seeing Dr. Endla for my blood pressure for about three years now. What I appreciate is that he remembers me, remembers my history without having to dig through the file every single time. He's consistent. If a treatment isn't working, he explains the next step clearly. It's not a revolving door of different opinions; it's one steady, reliable approach. That kind of trust is hard to find.
At my age, going to the doctor can be a rather anxious affair. Dr. Anvesh Endla at Medicover made it quite comfortable. He speaks clearly and took the time to listen to all my old complaints, not just the new one. He has a calm manner that puts one at ease. The hospital itself is very clean, though I did have to wait a little past my appointment time. Overall, a very good experience.
Needed a general check-up and got referred to Dr. Endla. Straight to the point, no fluff. Explained what he was looking for in the tests and why. Got the results back fast, and his advice was practicalstuff I could actually do. Parking at Madhapur is always a hassle, but the appointment itself was efficient.
I went in for what I thought was just persistent heartburn. Felt silly, honestly. Dr. Endla didn't dismiss it. He asked a bunch of questions I wouldn't have thought relatedabout my energy levels, even my skin. Ordered some specific tests. Turns out it was a vitamin deficiency and a minor gastric thing. The way he connected those dots felt thorough. He called me himself with the results instead of having a nurse do it, which I really appreciated. It wasn't just writing a prescription; it felt like he solved a puzzle.
At my age, you get used to doctors rushing you through appointments. Dr. Bayana was different. She took the time to explain everything about my new medication in simple terms, and she made sure I was comfortable during the examination. The clinic was busy, but she never made me feel like a number. A very kind and patient doctor.
Our 8-year-old was terrified of doctors after a bad experience elsewhere. We were desperate. From the moment we walked in, Dr. Bhavya Bayana spoke directly to our son, not just to us. She got down to his level, showed him the stethoscope, and turned the check-up into a little game. She saw past his fear and found the real issueit was just a stubborn ear infection, but her approach made all the difference. We left feeling relieved and heard.
I'd been feeling run-down for months. My usual GP kept saying it was stress. I booked with Dr. Bayana on a friend's recommendation, honestly expecting more of the same. She actually listened to the whole timeline, asked questions my other doctor hadn't. She remembered a detail I'd mentioned almost in passing about some joint stiffness. That led her to suggest a specific blood test I'd never had before. It came back showing a vitamin deficiency that explained everything. She called me herself with the results and laid out a simple treatment plan. It wasn't a miracle, just good, attentive medicine.
My case was a real puzzle for a while. I'd been to a couple of other places with these weird, vague symptoms, and everyone seemed to be guessing. Dr. Chinnna Naik Banoth at Medicover was the first one who actually sat me down, listened to my whole history again, and connected dots others missed. He ordered a specific test I hadn't had before, and that's how we found it. It was a relief just to have a name for what was wrong, even if it's complicated. He drew me a simple diagram to explain it, which helped a lot.
I needed a minor cyst removal, and honestly, I was more nervous about the hospital process than the actual thing. Dr. Banoth made it so straightforward. The whole appointment felt normal, not dramatic. He explained each step right before he did it, which kept me calm. It was over before I knew it, and the follow-up instructions were clear. No fuss, no complications. Sometimes, you just want things to be simple, and this was exactly that.
Had a weird skin thing that wouldn't go away. Saw Dr. Sarita Shrivastva at Medicover. Straight to the point, told me what it was and what to do. Got the prescription, done. No fuss, which I appreciate. Parking there is always a nightmare, though.