Patient Experience
What stuck with me most about Dr. Prathyusha was how she talked to my elderly mother. Mom gets confused easily. The doctor didn't rush her; she sat down, made eye contact, and used simple words without sounding condescending. She repeated things kindly and made sure Mom understood her prescription. You don't see that kind of patience everywhere.
I'd been to a couple of doctors for this nagging stomach issue, and everyone just said it was stress. Dr. Prathyusha actually listened. She asked a lot of questions I hadn't been asked before and ordered some specific tests. Turns out it was something pretty uncommon. She explained it all to me in a way that finally made sense, and the treatment plan she started is really working. I feel like I have my life back.
I needed a minor procedure done, and honestly, I was nervous at first. But Dr. Prathyusha made it so straightforward. She walked me through each step beforehand, the whole thing was over in what felt like minutes, and there was hardly any discomfort. I was in and out of Medicover in a few hours. It was one of the smoothest medical experiences I've had.
What stood out most about Dr. Prathyusha was how she talked to me. She didn't rush. She sat down, looked me in the eye, and answered every single one of my questions without making me feel silly for asking. She has a very calm, reassuring way about her. You leave feeling heard, not just processed.
My mother was admitted with a high fever and confusion. We were really scared. Dr. Sandhya explained everything to us in our own language, step by step, what each test was for and what the treatment plan would be. She called me herself in the evening to give an update. The waiting area was crowded, but she never rushed us. My mother is home now, and much better. We felt looked after.
Took my 8-year-old son in. He had a bad stomach ache for days. Dr. Balasubramanyan was so calm with him. She didn't just talk to me; she got down to his level and asked him where it hurt. She explained to him, in a way he could understand, about germs and medicine. She was direct with me about what to watch for and when to come back. No fancy words, just clear advice. It was a relief.
My husband had a sudden, severe pain. At Medicover, parking was a hassle that day, which added to the stress. But from the moment Dr. Sandhya walked in, she took charge. She told us straight what she thought it was and what needed to happen next. She answered all my frantic questions without making me feel silly. Her manner was soft but very sure. That combination got us through a very frightening night.
Wow, what a difference! My dad needed a general check-up and had a list of vague complaints. Previous doctors just prescribed pills. Dr. Sandhya actually listened to all of it, asked him about his daily routine, and connected the dots. She was so thorough in her questions. We left with a clear plan, not just a prescription. I'm so glad we found her. The whole family is breathing easier knowing he's in good hands.
I'd been to three other doctors for months with this weird fatigue and stomach pain. Everyone said it was just stress. Dr. Santosh actually sat and listened to every single, small symptom I described. He ordered a specific test the others hadn't, and it turned out to be a tricky parasite. He explained the whole thing with a diagram on his notepadwhy it was missed, how the treatment works. Finally, an answer.
Had to get a small cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. But from check-in to leaving, it was straightforward. Dr. Santosh did the excision quickly, the bandaging was neat, and his instructions for care were clear. I was in and out in a couple of hours, and the healing was exactly as he said it would be.
The clinic at Medicover Madhapur was busy when I went, I had to wait a bit. But the front desk lady was really patient with my paperwork, and the nurse who took my vitals had a calming way about her. Even though the place was full, it felt organized and clean, which matters a lot when you're not feeling great.
What stuck with me was how Dr. Santosh talks to you. He doesn't rush. During my consultation, he noticed I kept wringing my hands and just said, 'You seem worried. Tell me what's on your mind.' He listened without interrupting. It felt like talking to a very knowledgeable, calm friend who just happens to also be a doctor.
Had my gallbladder removed last month. The first few days were rough, I won't lie. But Dr. Banu's team had a clear plan for the pain. She checked on me herself, adjusted my meds when I needed it, and gave me simple instructions for moving around and eating. It wasn't magic, but it was consistent. I felt like someone was actually managing the process, not just handing me a prescription. I'm back to my walks now, slowly but surely.
Went to Medicover with severe abdominal pain. Dr. Shagufta Banu diagnosed it quickly as an appendix issue. She explained the surgery in plain terms, no fluff. The procedure was smooth. Post-op, the pain was controlled well. Follow-up was clear. Problem solved. Efficient and professional care.
I was quite nervous about needing a procedure. From the first meeting, Dr. Banu had such a calm way about her. She listened to all my worries, even the silly ones, and never made me feel rushed. The hospital was busy, I did wait a bit, but once I was with her, she gave me her full attention. Her kindness made a scary situation much easier to bear. I'm so grateful for her gentle approach.
Finally got my hernia fixed! After putting it off for ages, I saw Dr. Banu. What a relief! She was so confident and straightforward, it immediately put me at ease. The surgery went perfectly, and the difference is night and day. No more constant discomfort. I wish I'd done this years ago. Dr. Banu and her team are fantastic!
Had a persistent stomach issue for weeks. Booked an appointment online at Medicover Madhapur. The clinic was busy, but the process was efficient. Dr. Swetha S. got straight to the point, asked the right questions, and ordered a specific test. Diagnosis was clear, treatment worked. No fuss, just effective care. Exactly what I needed.
I was quite worried about some recurring headaches. Dr. Swetha listened so patiently. She explained everything in a calm, clear way that really put me at ease. The hospital itself is large and a bit overwhelming, but her manner made the visit feel much simpler. I left feeling understood and with a clear plan.
After putting it off for ages, I finally went for a full check-up. Dr. Swetha S. is fantastic! She went through everything thoroughly, didn't rush, and answered all my random questions. I was nervous something would be wrong, but she was so reassuring. The relief I felt walking out with a clean bill of health was huge. Highly recommend her.
Needed a doctor for my annual physical. Clinic was running a bit behind schedule, which was a minor hassle. Once I saw Dr. Swetha, it was worth the wait. She's very direct and knowledgeable. Reviewed my history, gave practical advice for managing stress and diet, and sent me for necessary blood work. Felt like a very productive use of my time.