Patient Experience
I'd been to a few doctors about this nagging fatigue and weird joint pain. Everyone said it was stress or maybe just getting older. Dr. Ankit Mathur was the first one who actually listened to my whole history, asked a bunch of questions I hadn't been asked before, and ordered some specific tests. Turns out it was something pretty rare. He explained it all in a way that finally made sense. I'm on a treatment plan now and feel like myself again.
Had to get a small cyst removed. Honestly, I was nervous at first, even though everyone said it was simple. Dr. Mathur walked me through exactly what would happen, step by step. The procedure itself was over before I knew it. The whole thing was straightforward, no surprises, and the recovery was exactly as he said it would be. It's the kind of smooth experience you hope for.
The Apollo facility is nice, but what stood out was the team. From the front desk folks who helped me figure out my paperwork to the nurse who saw I was anxious and just chatted with me about the weather, everyone was kind. It made a long afternoon of tests and waiting a bit more bearable. Dr. Mathur's clinic runs like a well-coordinated group, which really shows.
What I remember most is how Dr. Mathur talked to my elderly mother. She was confused and scared. He didn't just talk to me; he sat down, made eye contact with her, and explained things using simple words, checking if she understood. He had this calm, patient way about him that put her at ease immediately. That meant more to our family than any medicine.