Patient Experience
I'd been feeling off for months, just tired and achy. A few other doctors had basically shrugged. Dr. Kelkar at Apollo was different. He actually listened, asked a bunch of questions I hadn't been asked before, and ordered some specific tests. Turns out it was something pretty uncommon with my thyroid. He explained it all in a way that finally made sense. I'm on treatment now and starting to feel like myself again. It was a relief to have someone really dig for an answer.
Had to get a small cyst removed from my back. Honestly, I was nervous at first, but Dr. Kelkar made it simple. The whole thing at Apollo was over in what felt like minutes. He told me exactly what he was doing as he did it, which helped a lot. The stitches were neat, healing was easy, and the follow-up was quick. It was one of those things you dread, but it ended up being completely straightforward.
The parking at Apollo was a nightmare that day, completely full. By the time I got to the clinic, I was pretty flustered. But the lady at Dr. Kelkar's front desk was so calm and got me checked in fast. The whole place just felt organized, and even the person who took my blood pressure was really gentle. It made a stressful start to the visit much better. Dr. Kelkar was great, but honestly, his team deserves a shout-out too.
What I remember most is how he talked to my mom. She's older and gets confused easily. Dr. Kelkar didn't just talk to me about her medication change; he turned to her, spoke slowly, and made sure she understood. He didn't rush us out, even though I'm sure he was busy. You can tell he actually sees the person, not just the patient file. That kind of patience is rare.