Patient Experience
My dad was admitted for a sudden fever that wouldn't break. Dr. Jain was the one who actually took the time to explain everything to us in the family waiting area, not just the medical stuff but what to expect over the next few days. He gave us his direct number for after-hours questions, which we used once, and he called back in ten minutes. It made a scary situation feel manageable.
Our 8-year-old, Rohan, had terrible stomach pains for a week. We were so worried. Dr. Jain at Apollo saw him, and he was so calm with Rohan, even got him to smile by talking about cricket before the exam. He didn't just throw medicine at us; he walked us through a simple diet plan and what signs to actually worry about. We left feeling like we finally knew what to do, not just scared.
Had a weird skin thing that wouldn't go away. Saw Dr. Jain. He figured it out fast, prescribed a cream. It worked. No fuss, clear instructions. What else is there to say?
I went in for what I thought was just a bad flu—aches, fever, the works. Dr. Jain listened, then asked a bunch of questions I thought were unrelated, like about recent travel and my water supply at home. He ordered specific tests others might have skipped. Turns out, it was a bacterial infection from a camping trip. The treatment was straightforward once he pinpointed it. The whole process, from his curious questioning to the follow-up call to check on me, felt thorough, like he was solving a puzzle, not just processing a patient.