Patient Experience
I've been seeing Dr. Shilpa for my diabetes and general health for about eight years now. She remembers my history, asks about my family, and never rushes me. The clinic at Apollo can get busy, and sometimes I wait a bit, but it's worth it. She doesn't just treat a number on a chart; she treats me. That consistency is hard to find, and it's why I trust her with my care.
Had a persistent cough that wouldn't quit. Went to Apollo, saw Dr. Saxena. She listened, asked clear questions, ordered the right tests. Diagnosis was straightforward, treatment worked. No fuss, no drama. She was direct and got the job done. Parking was a hassle that day, but the appointment itself was efficient.
I was quite nervous about some ongoing stomach issues. Dr. Shilpa has such a calm way about her. She explained everything in a quiet, clear voice and made sure I understood each step. She didn't dismiss my worries, which meant a lot. The hospital environment is big, but in her room, I felt heard and looked after.
After months of feeling run-down and getting nowhere with other doctors, my wife made me see Dr. Saxena. What a difference! She pieced together symptoms others missed. Started a new treatment plan last month, and I finally have my energy back. I'm so relieved we found her. She's sharp, she listens, and she actually figured it out.