Patient Experience
My mother, 82, was admitted with severe abdominal pain. We were all scared. Dr. Lokhandwala came to see her late in the evening, after his rounds. He sat with me and my brother in the family room and drew a simple diagram on a notepad to explain what he thought was happening with her gallbladder. He didn't rush us. He answered every one of our worried questions, even the silly ones. The waiting area was crowded and we had to stand, but he made us feel like we were his only concern. Because of his clear explanation, we felt confident agreeing to the procedure. She's home now, recovering well. We felt heard.
My husband had a persistent fever that wouldn't break. We saw Dr. Lokhandwala at Apollo. He was direct. He listened, asked specific questions, ordered the right tests, and diagnosed a kidney infection we hadn't even considered. No fluff, just clear steps. The pharmacy line was long that day, but his instructions were so straightforward there was no confusion. Treatment started immediately. He called himself the next afternoon with the final culture results to adjust the antibiotic. It was efficient and effective. The fever broke within 36 hours.
Our son, Rohan, is 7 and terrified of doctors. He had a bad stomach bug and was getting dehydrated. Dr. Lokhandwala was so gentle with him. He spoke softly, first to Rohan, not just to us. He explained the IV needle in a way a child could understand, calling it a 'special straw for medicine'. He waited, never pushing. He got down to Rohan's eye level. It made all the difference—Rohan stopped crying and let him help. As parents, seeing that kindness while our child was sick meant more than any medicine. We left feeling deeply cared for.
Wow, what a difference! I brought my dad in after his GP was stumped by some weird symptoms. Dr. Lokhandwala connected dots everyone else missed. He has this calm energy that just makes you feel like 'okay, we can handle this.' He figured out it was a rare reaction to a new medication. The relief was instant! He high-fived my dad when he explained the fix. The hospital parking was a nightmare that morning, but honestly, after that consultation, I didn't even care. Dad is back to his old self, joking around. This doctor really knows his stuff.
Had a persistent stomach issue for weeks. Booked an appointment with Dr. Dubey online. The clinic was busy, but the wait was reasonable. He listened, asked clear questions, and ordered the right tests. Got a straightforward diagnosis and a treatment plan that worked. No fuss, just effective care. Back to normal now.
My son had a high fever that wouldn't break. We were very worried. Dr. Dubey was calm and gentle with him. He explained everything to us in simple terms, which helped a lot. He didn't rush us and made sure we understood the medication schedule. My boy is much better, and we're so grateful.
I was in town for work and came down with a bad chest infection. Went to Apollo Indore. Dr. Kshitij Dubey saw me quickly. He was direct, got to the point, and prescribed what I needed. The whole thing was efficient—exactly what a traveling professional requires. Felt better within two days.
After months of feeling constantly tired and run down, I finally saw Dr. Dubey. He took my concerns seriously, which was a relief. We did some blood work, and he found the issue—a simple vitamin deficiency. Started the supplements he suggested, and my energy is finally coming back. It's such a weight off my shoulders.
Had a persistent stomach issue for months. Saw Dr. Praveen Jaiswal at Apollo Indore. He listened, asked the right questions, and ordered a specific test my previous doctor missed. Got a clear diagnosis and a treatment plan that worked. No fluff, just efficient care. Back to normal now.
I was really nervous about some ongoing fatigue. Dr. Jaiswal has a very calm way about him. He didn't rush me, explained everything in simple terms, and made sure I understood the steps. The hospital was busy, but he made the visit feel manageable. Grateful for his kind approach.
Wow, what a difference! I'd been dealing with vague aches and just feeling 'off' for ages. Dr. Jaiswal actually pieced it together. He's sharp. The parking lot was packed, but once I got in, he was focused and thorough. Finally have answers and a clear path forward. So relieved!
Needed a general check-up and some advice on managing a family history of high blood pressure. Appointment was straightforward. Dr. Jaiswal was direct, reviewed my history, and gave practical, actionable lifestyle tips alongside a monitoring plan. Appreciated the no-nonsense, results-oriented consultation.
My dad was admitted for a sudden fever that wouldn't break. Dr. Jain was the one who actually took the time to explain everything to us in the family waiting area, not just the medical stuff but what to expect over the next few days. He gave us his direct number for after-hours questions, which we used once, and he called back in ten minutes. It made a scary situation feel manageable.
Our 8-year-old, Rohan, had terrible stomach pains for a week. We were so worried. Dr. Jain at Apollo saw him, and he was so calm with Rohan, even got him to smile by talking about cricket before the exam. He didn't just throw medicine at us; he walked us through a simple diet plan and what signs to actually worry about. We left feeling like we finally knew what to do, not just scared.
Had a weird skin thing that wouldn't go away. Saw Dr. Jain. He figured it out fast, prescribed a cream. It worked. No fuss, clear instructions. What else is there to say?
I went in for what I thought was just a bad flu—aches, fever, the works. Dr. Jain listened, then asked a bunch of questions I thought were unrelated, like about recent travel and my water supply at home. He ordered specific tests others might have skipped. Turns out, it was a bacterial infection from a camping trip. The treatment was straightforward once he pinpointed it. The whole process, from his curious questioning to the follow-up call to check on me, felt thorough, like he was solving a puzzle, not just processing a patient.
I'd been to a few doctors about this nagging fatigue and weird joint pain. Everyone said it was stress or maybe just getting older. Dr. Ankit Mathur was the first one who actually listened to my whole history, asked a bunch of questions I hadn't been asked before, and ordered some specific tests. Turns out it was something pretty rare. He explained it all in a way that finally made sense. I'm on a treatment plan now and feel like myself again.
Had to get a small cyst removed. Honestly, I was nervous at first, even though everyone said it was simple. Dr. Mathur walked me through exactly what would happen, step by step. The procedure itself was over before I knew it. The whole thing was straightforward, no surprises, and the recovery was exactly as he said it would be. It's the kind of smooth experience you hope for.
The Apollo facility is nice, but what stood out was the team. From the front desk folks who helped me figure out my paperwork to the nurse who saw I was anxious and just chatted with me about the weather, everyone was kind. It made a long afternoon of tests and waiting a bit more bearable. Dr. Mathur's clinic runs like a well-coordinated group, which really shows.
What I remember most is how Dr. Mathur talked to my elderly mother. She was confused and scared. He didn't just talk to me; he sat down, made eye contact with her, and explained things using simple words, checking if she understood. He had this calm, patient way about him that put her at ease immediately. That meant more to our family than any medicine.