Patient Experience
I brought my 4-year-old daughter in after weeks of recurring ear infections that three other doctors couldn't resolve. Dr. Kilavuz didn't just look at her chart—he got down on his knees to speak with her directly, showing her the otoscope light on his finger first. He discovered a tiny bead lodged deep in her ear canal that everyone else missed! His gentle approach meant no tears during removal, and he explained everything to both of us in simple terms. At Acibadem Maslak, they even gave her a 'bravery certificate' afterward. We've been infection-free for six months now.
As a 72-year-old with sudden complete hearing loss in my right ear, I arrived at the emergency department in panic. Dr. Kilavuz met me within 15 minutes, ordered immediate tests, and diagnosed me with idiopathic sudden sensorineural hearing loss. He started steroid injections that same hour, explaining this was a 'time-is-brain' situation for ears. What impressed me most was his 10 PM follow-up call to check on my dizziness. After two weeks of intensive treatment, I recovered 80% of my hearing—he called it a 'beautiful response.' His urgency saved my quality of life.
My complex revision septorhinoplasty was a 7-hour masterpiece. After two failed surgeries elsewhere left me with breathing problems and a collapsed nasal valve, Dr. Kilavuz spent 90 minutes in consultation alone, using 3D imaging to show exactly how he'd rebuild my nasal architecture using rib cartilage. The surgery involved four separate grafts, and he personally changed my dressings daily for a week. At my 6-month follow-up, I breathe better than I have in decades, and the aesthetic result is so natural nobody guesses I had surgery. His surgical precision is artistry.
What I thought was a routine tonsil checkup turned into a life-changing diagnosis. Dr. Kilavuz noticed asymmetrical tissue during my annual ENT exam and immediately ordered a painless in-office biopsy I didn't even feel. He detected early-stage HPV-related oropharyngeal cancer that showed zero symptoms. His coordinated approach with oncology at Acibadem meant I started targeted treatment within days. Now cancer-free after radiation, he still monitors me quarterly with advanced scoping technology. His meticulous attention during a 'simple checkup' literally saved my life.