Patient Experience
As a 72-year-old with multiple chronic conditions (diabetes, hypertension, and early-stage kidney concerns), I had bounced between specialists for years, feeling like a collection of symptoms rather than a person. Dr. Ahmet Öztürk changed that entirely. At Acibadem Maslak, he didn't just review my files; he spent nearly an hour in our first consultation mapping out how each condition interacted. His 'whole-person' approach consolidated my medications safely, eliminating redundancies. He coordinates with my cardiologist and nephrologist directly. For the first time in a decade, I feel managed, not just medicated. His calm, grandfatherly patience and his ability to explain complex physiology in simple Turkish metaphors are a gift.
Our 8-year-old son, Kerem, developed a perplexing array of symptoms: persistent low-grade fever, joint pain, and extreme fatigue. Pediatricians were stumped. We were referred to Dr. Öztürk for internal medicine insight. He was incredible with Kerem, examining him not with clinical detachment but with a playful curiosity that put our boy at ease. He ordered a very specific set of tests others had overlooked, which pointed to a rare, post-viral inflammatory syndrome. He didn't just diagnose; he crafted a gentle, phased treatment plan and called us personally two days later to check on Kerem's response. Seeing our son regain his energy was a miracle, and Dr. Öztürk was the detective who solved it.
I arrived at Acibadem Maslak's emergency department late at night with severe abdominal pain and confusion. Dr. Öztürk was the internal medicine specialist on call. In the high-pressure ER environment, his demeanor was a steadying anchor. He quickly ruled out common causes like appendicitis, but his thorough physical exam noted a subtle neurological sign others might have missed. He suspected a rare electrolyte imbalance impacting multiple systems, confirmed by immediate bloodwork. His decisive coordination with the ICU team for monitoring averted a potential crisis. This wasn't a routine emergency visit; it was a masterclass in acute diagnostic reasoning under pressure, and he explained every step to my terrified family with unwavering clarity.
My visit was for a mandatory executive health check-up, which I approached with cynicism, expecting a rushed, assembly-line process. Dr. Ahmet Öztürk transformed it into a profound preventive consultation. He didn't just tick boxes on a form; he analyzed my lifestyle, stress levels from my CEO role, travel schedule, and family medical history in depth. His review of my results was startlingly detailed—he explained the subtle implications of my borderline-high cortisol and LDL patterns, framing them not as current diseases but as trajectories. He provided a realistic, personalized roadmap for diet, sleep, and monitoring, not just a prescription. It was a strategic planning session for my health, and I left not with anxiety, but with a clear, actionable plan.