Patient Experience
As an 82-year-old with a lifelong fear of hospitals, my experience with Dr. Alp Atasoy was nothing short of transformative. I was admitted to Medical Park Goztepe with severe, unexplained abdominal pain and weight loss. Previous doctors spoke over me, but Dr. Atasoy pulled up a chair, held my hand, and explained the complex pancreatic cyst diagnosis in words my grandchildren could understand. His approach wasn't just medical; it was deeply human. He coordinated a minimally invasive drainage procedure, and during my recovery, he visited twice daily, often sharing stories of his own grandfather. I'm not just a patient who improved; I'm an old man who felt seen for the first time in a clinic.
Our 7-year-old daughter, Elif, developed crippling stomach pains that baffled our local pediatrician. We were terrified when referred to a gastroenterologist, imagining invasive tests. Dr. Atasoy's clinic had a toy box in the corner. He didn't just examine her; he got on her level, used a stuffed animal to explain how the 'tummy tunnel' was feeling 'grumpy,' and diagnosed a rare pediatric motility disorder. For the endoscopy, he arranged for her to bring her favorite blanket and played her chosen music. The follow-up plan involved a 'superhero food chart' he designed himself. His blend of world-class expertise and genuine child-whispering skill turned a traumatic experience into an adventure. We are forever grateful.
I'm a 45-year-old software engineer who ignored persistent heartburn for years, chalking it up to stress and coffee. During a routine executive health check-up at Medical Park Goztepe, Dr. Atasoy's thorough questioning flagged a red flag I'd missed. His detailed endoscopic examination revealed Barrett's esophagus, a pre-cancerous condition. His tone was direct but not alarming; he presented a clear, surgical roadmap like a project plan. The complex radiofrequency ablation procedure he performed was precise. His post-op follow-ups are meticulous, he reviews my digital food diary via a secure portal and adjusts my plan with data-driven precision. He didn't just treat a condition; he architect-ed a long-term prevention strategy with the cool efficiency of a master engineer.
It was a midnight emergency. My husband was rushed to Medical Park Goztepe with sudden, violent hematemesis. The scene was chaotic, but the moment Dr. Alp Atasoy entered the ER, a calm authority settled over the room. He diagnosed a bleeding duodenal ulcer with a speed that felt intuitive. What followed was a high-stakes endoscopic intervention where I was told he literally 'talked to the vessel,' guiding his team with a steady, focused narration. He saved my husband's life that night. But his care didn't stop there. At the 3 AM follow-up, he sat with me in the waiting room with two cups of tea, explaining not just the 'how' of the bleed, but the 'why', linking it to stress and my husband's NSAID use. This doctor operates at the pinnacle of emergency medicine yet possesses the soul of a family physician.