Patient Experience
As a 30-year-old professional singer, a vocal cord cyst threatened my career. This wasn't just routine ENT work - it was microsurgery on the instrument of my livelihood. Dr. Kaytaz collaborated with a voice therapist for two months pre-op to optimize my cord condition. The surgery used specialized micro-instruments I'd never heard of, and he insisted on local anesthesia with sedation so I could phonate during the procedure to preserve function. The recovery protocol was incredibly detailed: specific humidification levels, vocal exercises starting day 3, even dietary restrictions for reflux prevention. Three months later, my vocal range has actually improved. He didn't just remove a cyst; he approached my throat with the reverence a master luthier gives a Stradivarius.
I'm a 72-year-old retired music teacher who had completely lost my sense of smell for over a year. Multiple doctors dismissed it as 'just aging.' Dr. Kaytaz was the first to take me seriously. He discovered a complex nasal polyp structure that previous scans missed. His endoscopic surgery was meticulous - he even joked about preserving my ability to detect my wife's rose garden. Two weeks post-op, I smelled coffee brewing for the first time in 14 months and wept. His follow-up care included specific olfactory retraining exercises I'd never heard of before. This wasn't just medical treatment; it was giving me back a fundamental joy of life.
Our 4-year-old daughter had recurrent tonsillitis every 3 weeks like clockwork. We were terrified of surgery at her age. Dr. Kaytaz didn't just see a patient; he engaged a frightened child. He showed her cartoon diagrams of 'tonsil monsters,' let her listen to her own breathing through his stethoscope, and scheduled the procedure around her favorite preschool activities. The pediatric anesthesiologist he works with was equally amazing. Post-surgery, he called us personally that evening to check on her. Six months later, she's healthier than ever, and still talks about 'Dr. Asim who beat the throat monsters.' His blend of clinical excellence and genuine pediatric empathy is extraordinary.
I arrived at Acıbadem Bakırköy's ER at midnight with sudden, violent vertigo - I couldn't stand or even open my eyes without vomiting. The on-call ENT resident was stumped. Dr. Kaytaz came in from home within 40 minutes, disheveled but completely focused. He performed a series of precise head maneuvers I later learned were the Epley and Semont maneuvers for BPPV. Within 15 minutes of his arrival, the spinning stopped. What impressed me most was his explanation: he drew the inner ear crystals on a whiteboard, showing exactly what had happened and why it might recur. He gave me exercises to do at home and his personal number for after-hours recurrence. Emergency care with that level of expertise and compassion is rare.