Patient Experience

As an 82-year-old with a complex...
Jul 22, 2025

As an 82-year-old with a complex history of recurrent bladder stones and an enlarged prostate, I had seen several urologists who offered only temporary solutions. Dr. Özbilek was different. He spent an hour with me and my daughter, explaining a combined procedure he called a 'holmium laser enucleation' for the prostate and simultaneous stone removal. His confidence wasn't arrogance—it was based on clear facts and scans he reviewed with us on the spot. The surgery at Acibadem Kadikoy was flawless. For the first time in a decade, I'm not living in fear of the next infection or blockage. He calls me personally every three months to check on my recovery. This isn't just treatment; it's a restoration of dignity in old age.

Our 7-year-old son developed sudden, severe...
Nov 21, 2025

Our 7-year-old son developed sudden, severe abdominal pain one Tuesday night. The local clinic suspected appendicitis, but Dr. Özbilek, who we reached in near-panic, asked specific questions about urination. He met us at the hospital's emergency department at 11 PM. With incredible calm, he diagnosed a rare ureteral obstruction that wasn't showing on the initial ultrasound. He explained everything to our terrified child using cartoon drawings of 'the plumbing system.' The minimally invasive procedure he performed the next morning left no visible scar. His follow-up has been meticulous—he even sent a 'bravery certificate' to our son. He turned our family's worst night into a story of expert, compassionate care.

I'm a 45-year-old long-distance cyclist who...
Sep 18, 2025

I'm a 45-year-old long-distance cyclist who went in for what I thought was a routine checkup for occasional discomfort. Dr. Özbilek's approach was unexpectedly thorough. Instead of a quick prescription, he inquired deeply about my training regimen, hydration, and saddle type. He ordered a specialized ultrasound that revealed a subtle vascular issue most would miss. His solution wasn't just medication; it was a detailed, personalized plan involving physiotherapy adjustments and cycling posture modifications. A year later, the problem is completely resolved, and my performance has improved. He treats the patient, not just the chart, blending urology with sports medicine in a uniquely practical way.

Facing a radical nephrectomy for a...
Jul 20, 2025

Facing a radical nephrectomy for a kidney tumor was terrifying. Dr. Özbilek's pre-operative consultation was unlike any other. He used 3D reconstructions of my own CT scans to show me exactly what he would do, how he would spare healthy tissue, and the robotic surgery process at Acibadem. What struck me was his focus on 'functional preservation' and long-term kidney health, not just tumor removal. Post-surgery, his visits were brief but immensely precise—checking specific indicators no other doctor had mentioned. At my six-month follow-up, he reviewed not just the oncology reports but my overall metabolic health, explaining the lifelong monitoring plan. He provides the rare combination of technical mastery and holistic, lifelong patient partnership.

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Location

VO-284, Eldeco Centre 110017