Patient Experience
I'd been to a few doctors about this persistent pain, and everyone had a different theory. Honestly, I was starting to think I was imagining it. Dr. Yılmaz was the first one who really listened, asked questions no one else had, and ordered a specific scan. Turns out it was a pretty unusual presentation of an old issue. She explained it all with a diagram on her notepad, why it was missed, what we needed to do. It wasn't just a fix; it was an answer, which I needed more.
Had to get a cyst removed. Nothing major, but you still get nervous, right? The whole thing at Emsey Hospital was just... straightforward. Dr. Yılmaz was quick and clear in the consultation, the procedure itself felt like it took ten minutes, and the aftercare instructions were simple. I was in and out. Sometimes you just want no drama, and that's exactly what I got.
The hospital itself is nice, sure, but what stuck with me was the team. I arrived flustered because the parking was a nightmare that day. The nurse at the front desk saw I was stressed, got me checked in fast, and even got me a glass of water while I waited. Later, Dr. Yılmaz's assistant called me twice after my appointment just to see how I was getting on with the new medication. Felt like people actually remembered I was a person, not just a file.
Look, I'm not great with doctors. I get quiet and just nod. Dr. Yılmaz has this way of talking that puts you at ease. She doesn't rush. She sat down, asked about my job, and then slowly worked the medical questions into the conversation. When she examined me, she told me exactly what she was going to do before she did it. No surprises. It felt respectful. You leave feeling like you were heard, not processed.