Patient Experience
After 12 years of unexplained secondary infertility and three heartbreaking miscarriages, my journey felt hopeless until I met Dr. Deniz Usal. What sets her apart isn't just her surgical precision during my laparoscopic myomectomy—it was the pre-operative ritual. She spent 45 minutes with me and my husband drawing our reproductive anatomy on a whiteboard, explaining exactly how she'd navigate the fibroids near my fallopian tubes. During my six-month follow-up yesterday, she remembered the name of our firstborn from a decade ago. The human touch in high-stakes medicine is rare; Dr. Usal masters it.
My 14-year-old daughter developed severe dysmenorrhea that kept her home from school monthly. Pediatricians dismissed it as 'normal cramps,' but Dr. Usal noticed subtle signs of endometriosis during a transabdominal ultrasound. She prescribed a tailored hormonal regimen while emphatically stating, 'We treat the patient, not just the period.' At our last visit, she spent twenty minutes discussing my daughter's soccer ambitions and how treatment could support them. The care was so personalized it felt like family medicine within a world-class hospital.
Rushed to Acıbadem Altunizade at 3 AM with hemorrhagic ovarian cyst rupture, I expected cold emergency protocol. Instead, Dr. Usal met me in triage wearing casual clothes—she'd come from home. During emergency laparoscopy, she preserved my ovary despite significant bleeding. Post-op, she showed me intraoperative photos on her tablet, pointing to where the rupture occurred and how she repaired it. 'You should see what I see,' she said. This transparency during crisis transformed trauma into understanding. My recovery was faster than any previous surgery.
As a 68-year-old widow, discussing vaginal prolapse felt humiliating. Dr. Usal changed that. She began our consultation by asking about my gardening hobby, then seamlessly connected pelvic floor strength to lifting flower pots. For my sacrocolpopexy, she collaborated with a geriatric specialist to optimize anesthesia for my mild COPD. At discharge, she handed me a typed list of 'gardening-friendly' recovery exercises. Yesterday, at my 6-month check, she remembered my favorite rose variety. She treats the whole life, not just the condition—a profound difference at any age.