Patient Experience
My 4-year-old daughter, Elif, developed a sudden, terrifying inability to breathe properly one night. We rushed to Acıbadem Atasehir in a panic. Dr. Eda Yüksel was the on-call ENT. She didn't just see a patient; she saw a terrified little girl. With a calm voice and a small toy from her drawer, she examined Elif's airway while distracting her. It was a severe case of croup. Dr. Yüksel explained the treatment plan to us with such clarity, her hands gently holding my daughter's. She stayed with us for hours until the crisis passed, checking in personally. She turned our worst night into a story of compassionate, expert care. We are forever grateful.
As a 72-year-old retired teacher, my chronic sinusitis and persistent dizziness had become a prison. I'd seen several doctors over the years with temporary fixes. Dr. Yüksel was different. She spent nearly an hour on my first visit, not just looking at scans, but listening to how the symptoms affected my daily walks and reading. She diagnosed a complex issue involving my vestibular system and sinuses, something others had missed. Her surgical plan was meticulous, and the endoscopic procedure she performed was a revelation. The follow-up wasn't just a quick check; she called me herself to see how my balance was during my morning tea. For the first time in a decade, I feel steady. She gave me my independence back.
I'm a professional voice actor, and my vocal cords are my livelihood. A routine checkup with another doctor revealed a small, worrying nodule. Referred to Dr. Yüksel, I expected cold, clinical analysis. Instead, I found a collaborator. She used advanced stroboscopy to show me, in real-time, exactly how my cords were functioning and where the strain was. She didn't just prescribe silence; she designed a holistic 'vocal hygiene' plan with a specific speech therapist. Her approach was that of a master craftsman understanding a delicate instrument. This wasn't a routine checkup; it was a strategic consultation to save my career. Her expertise is profound, but her understanding of a patient's life is rarer.
My husband had a freak accident—a small piece of metal from a workshop grind flew into his nasal passage. The ER team stabilized him but said the location was too delicate for them. Dr. Yüksel was summoned. At 10 PM, she arrived with focused energy. She explained the high risk of the fragment migrating near the eye socket. In the OR, using a combination of endoscopic navigation and a steady hand I can only describe as artistic, she retrieved it without a single external incision. Her post-op explanation to our family, drawing on a whiteboard, was so clear it dissolved our fear. This was emergency medicine fused with micro-surgical artistry. She turned a potential tragedy into a story of incredible skill.