Patient Experience

My 82-year-old mother, Fatma, developed a...
Oct 02, 2025

My 82-year-old mother, Fatma, developed a strangulated umbilical hernia after a severe coughing fit. We rushed to Acıbadem Kozyatağı in panic. Dr. Emel Özveri met us with astonishing calm. She explained the ischemic risk in language we could grasp, never speaking down to us. What struck me was her consultation with the geriatrician *before* surgery, adjusting anesthesia for my mother's mild dementia. The laparoscopic repair was flawless, but her post-op care was art. She visited at 10 PM just to reassure my mother, who was confused. She didn't just fix a hernia; she preserved my mother's dignity. Two months on, mum tends her roses, the tiny scars hidden.

Our 7-year-old, Deniz, had a lump...
Aug 07, 2025

Our 7-year-old, Deniz, had a lump in his neck that appeared overnight. Pediatrician referred us to Dr. Özveri, suspecting a branchial cleft cyst. I expected a surgeon to be brisk, but she got on the floor with Deniz's toy cars, explaining how she'd 'find the secret tunnel' and 'close the door so no germs get in.' She used a 3D model from the MRI to show us the precise relationship to his carotid artery. The surgery was scheduled like a space mission—Deniz was the astronaut. Minimal access, no visible scar in the natural neck crease. At follow-up, she didn't just check the wound; she asked Deniz about his football match. The cyst is gone, and so is his fear of doctors.

I'm a 45-year-old chef with chronic...
Aug 10, 2025

I'm a 45-year-old chef with chronic pilonidal sinus disease—five failed surgeries elsewhere left me with recurrent abscesses and unable to sit for service. Dr. Özveri proposed a radical approach: a complete excision with a Limberg flap reconstruction. Her detail was staggering; she mapped the tension lines on my lower back with a marker, explaining how the rhomboid flap would distribute pressure. She was blunt: 'This is a complex wound. You will not work for 6 weeks. But you will cook for 30 more years.' The surgery took 3 hours. Her residents told me she hand-tied every suture for optimal tension. The follow-up was military-precise: wound checks, physio for mobilization. It's been 18 months. I'm in my kitchen 12 hours a day, pain-free. She didn't just operate; she engineered a solution.

Routine check-up for a longstanding inguinal...
Nov 30, 2025

Routine check-up for a longstanding inguinal hernia turned into an unexpected discovery. During ultrasound, Dr. Özveri noticed atypical vascularity. She ordered a CT-angiogram on the spot, revealing a rare femoral artery aneurysm adjacent to the hernia sac. 'We can't just fix the hernia,' she said, her tone shifting from conversational to focused. She coordinated a hybrid OR session with the vascular surgeon within 48 hours. They repaired the aneurysm and the hernia in a single, coordinated procedure. Her ability to pivot from a simple consult to managing a multidisciplinary, potentially limb-threatening emergency was breathtaking. She called me that evening with the path report. No drama, just facts: 'Both issues are resolved. Your recovery plan changes slightly.' Her clinical vigilance turned a routine visit into a life-altering intervention.

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Location

VO-284, Eldeco Centre 110017