Patient Experience
As a professional opera singer, I was terrified when I developed sudden vocal paralysis before a major performance. Dr. Emel Uğur didn't just see me as another patient—she understood my career was at stake. Her precise diagnosis of a rare nerve inflammation and her gentle laser treatment protocol restored my voice completely in three weeks. She even worked with my vocal coach on recovery exercises.
My 4-year-old daughter had chronic ear infections that resisted all standard treatments. Dr. Uğur discovered she had an unusual anatomical variation in her Eustachian tubes. Instead of immediate surgery, she designed a six-month conservative treatment plan involving custom ear drops and positional therapies. The infections stopped completely, sparing my child from surgery.
During a hiking trip in Cappadocia, I suffered a traumatic nasal fracture from a fall. Dr. Uğur performed emergency reconstruction at midnight at Acıbadem Altunizade. What amazed me was her follow-up: she scheduled video consultations for when I returned to Germany, and coordinated with a local ENT there. My nose healed perfectly with no breathing issues.
At 78, I'd accepted that my loss of smell was just aging. My granddaughter insisted I see Dr. Uğur, who diagnosed a treatable sinus condition others had missed. After her minimally invasive procedure, I could smell rain for the first time in a decade. She changed how I experience the world at my age.