Patient Experience
I brought my 4-year-old daughter in with what I thought was just a stubborn stomach bug. Dr. Turunç didn't just glance at her chart—he got down on his knees to talk to her at eye level, asking about her favorite cartoon characters while gently pressing her abdomen. He discovered an atypical presentation of intussusception that two other doctors had missed. His calm explanation to both my terrified child and me, followed by his coordination with pediatric surgery at Bahcesehir, was nothing short of heroic. We avoided a catastrophe.
As an 82-year-old with diabetes, hypertension, and now unexplained weight loss, I felt like a collection of symptoms to most doctors. Dr. Emrah Turunç spent an hour with me during my routine checkup, asking about my garden, my late wife's recipes, and when the fatigue really set in. He connected dots others ignored—tying my medication timing to my energy crashes and spotting subtle thyroid indicators. His follow-up plan wasn't just prescriptions; it was a sustainable rhythm for my life. He treats the person, not the chart.
Midnight appendicitis while visiting Istanbul—every traveler's nightmare. The ER was chaotic, but from the moment Dr. Turunç entered my curtain area, the chaos receded. He conducted a rapid but thorough assessment in three languages (confirming my allergy history in my native German), ruled out atypical infections, and navigated the pre-surgical clearance with startling efficiency. What stuck with me was his 7 AM post-op visit, coffee in hand, explaining the pathology findings with a hand-drawn diagram. He turned an emergency into a masterclass in care.
My initial consultation was for persistent dizziness, but Dr. Turunç noticed a slight asymmetry in my reflexes during a seemingly routine neurological check. He ordered very specific tests others deemed unnecessary, uncovering a rare autonomic nervous system disorder. For six months, he managed my complex case—orchestrating between cardiology and neurology, adjusting medications in micro-doses, and even helping me redesign my home office to prevent episodes. Last week, he discharged me with a firm handshake and a detailed 'maintenance map.' This wasn't follow-up; it was architectural medicine.