Patient Experience
I brought my 4-year-old son, Emre, to Dr. Ünal after he swallowed a small toy part. We were terrified. At Acıbadem Kadıköy, Dr. Ünal was incredibly calm and explained everything to my son in a way he could understand, calling it a 'treasure hunt' inside his tummy. She performed a pediatric endoscopy with such gentle precision. She didn't just treat the emergency; she treated our fear. Her follow-up call the next day to check on Emre showed a level of care I've never seen. We are forever grateful.
As an 82-year-old with multiple chronic conditions, I was terrified of needing gallbladder surgery. Dr. Hilal Ünal didn't just see me as a medical chart. She spent an hour in consultation, discussing my specific risks and tailoring a minimally invasive laparoscopic plan that considered my age and heart condition. The surgery at Acıbadem was flawless, and her post-op visits were thorough. She coordinated with my cardiologist personally. Her respect for her elderly patients is profound; she speaks to you, not at you. My recovery was quicker than I dreamed possible.
My case was complex—a recurring incisional hernia with failed mesh from a previous surgery abroad. I had consulted three surgeons who all described high-risk, open surgery. Dr. Ünal approached it like a puzzle. She utilized a novel, combined laparoscopic and component separation technique she had researched. Her explanation was meticulous, using 3D imaging to show me the plan. The 5-hour surgery was a success, and her detailed, almost daily follow-up during my hospital stay ensured no complications. She is not just a surgeon; she is an innovator and a dedicated problem-solver for the most difficult cases.
I went to Dr. Ünal for what I thought was a routine checkup for a small lipoma. Her examination was so attentive that she noticed subtle changes I had missed and recommended an ultrasound. It revealed a rare, slow-growing soft tissue sarcoma. The emotional whiplash was immense. Dr. Ünal managed my case with a perfect balance of clinical excellence and deep empathy. She performed the wide-local excision with clear margins, preserving function perfectly. Her calm, confident demeanor through diagnosis, surgery, and now my 6-month follow-ups has been my anchor. She turned a routine visit into a life-saving intervention.