Patient Experience
Our 3-year-old daughter, Elif, developed a sudden, terrifying high fever and a rash that spread rapidly. We rushed to Acibadem Atakent in the middle of the night. Dr. Hüseyin Coşkun was calmness personified. While we were panicking, he examined her with such gentle precision, explaining it was likely Kawasaki disease—something we'd never heard of. He admitted her immediately and started treatment. For five days, he visited her room multiple times daily, not just checking charts but singing silly songs with her. His ability to blend serious medical expertise with genuine child-friendly care saved her heart from potential complications. We don't just see him as a doctor; he's our family's guardian angel.
As a 72-year-old grandfather, I never thought I'd be writing a review for a pediatrician. But my story is different. My 8-month-old grandson, Kerem, came to live with me after his parents' accident. His routine checkup turned concerning when Dr. Coşkun, during a standard examination, noticed a subtle asymmetry in his hip creases I had missed. He didn't dismiss it as 'probably nothing.' He ordered a detailed ultrasound, explaining everything to me in clear, respectful terms, never talking down to me despite my age. It revealed developmental dysplasia. The subsequent treatment plan was complex for an elderly caregiver, but Dr. Coşkun's team created illustrated instructions for me and scheduled extra follow-up calls. He treated both the baby and the caregiver with immense compassion.
Our son, Arda, is a 'complex case'—a phrase we've heard too often. Born with a rare congenital airway defect, he needed a delicate laser surgery. Other hospitals were hesitant. Dr. Coşkun reviewed the files and said, 'This is challenging, but we have a path.' His confidence wasn't arrogance; it was based on meticulous preparation. The day of the surgery, he drew a simple diagram for our 5-year-old, calling the laser a 'light saber to fix the tiny tunnel.' The surgery was a success. But what stands out was the follow-up. Two weeks later, Arda developed a strange cough. It was a Sunday. We sent a message via the hospital portal, not expecting a reply. Dr. Coşkun called us within 20 minutes, asked for a video of the cough, and met us at the clinic an hour later. It was a minor irritation, but his vigilance post-major surgery shows a level of dedication that transcends duty.
This is for the 'simple' things that aren't simple at all. My daughter, Zeynep, is 10 and terrified of doctors due to a past bad experience. Her required school physical was a battle. Dr. Coşkun's approach was magical. He didn't start with the examination. He first talked to her about her favorite cartoon, noticed her dinosaur keychain, and discussed prehistoric creatures for five minutes. He then asked, 'Can I listen to your dinosaur heart?' She giggled and agreed. He turned every instrument into a tool for exploration, not intrusion. He spoke to her directly, not just to me. The visit ended with her asking when we could come back. He transformed medical anxiety into a positive adventure. Sometimes, the greatest skill isn't just treating illness, but building trust that lasts a lifetime.