Patient Experience
At my age, you get used to doctors rushing you. Dr. İlyas KAPLANOĞLU was different. He listened to all my old complaints, never made me feel like a bother. He explained things in a way I could understand, and the whole visit at Emsey Hospital felt calm. I left feeling properly looked after.
I was so nervous going in, my hands were actually shaking. Dr. Kaplanoglu noticed right away and just had this really calm way about him. He didn't just look at my chart, he looked at me, and said 'Let's figure this out together.' That made all the difference. I'm not dreading my next check-up anymore.
Sick of feeling run down, went to Emsey Hospital. Saw Dr. Kaplanoglu. Straight to the point, ordered the right tests, fixed me up. No nonsense, good doctor. Parking was a hassle though.
I'd been putting off a general check-up for years, just making excuses. Finally went to Emsey Hospital and got Dr. İlyas KAPLANOĞLU. What stood out was how he connected the dots. I mentioned a minor stomach thing almost in passing, and he linked it to some sleep issues I'd had. He didn't just check boxes; he actually pieced my symptoms together into a clear picture and a simple plan. The clinic was running late that day, but once I was in his office, he never made me feel rushed. It was the first time I left a doctor's office feeling like someone had truly listened.