Patient Experience
I'd been feeling run down for months, and my local doctor just kept saying it was stress. Dr. KUŞÇU at Emsey Hospital was the first one who really listened. He didn't just do the standard tests; he asked questions about things I never thought were connected. It took a couple of visits and some extra scans, but he figured out it was a tricky thyroid issue that was messing with everything else. Finally having an answer, and a plan, was a huge relief.
Needed a minor skin cyst removed. Honestly, I was more nervous about the hospital process than the procedure itself. Parking at Emsey was a bit of a hassle that morning, but once inside, everything was straightforward. Dr. KUŞÇU explained each step as he went, the local anesthetic did its job, and it was over in what felt like ten minutes. The whole thing was just... simple. Follow-up was easy, and it healed perfectly.
My husband was the patient, but I was there for every appointment. What stood out to me was how kind everyone was. The lady at reception helped us find our way, the nurse brought me a coffee while I waited, and the place just felt calm, not like a typical hectic hospital. It made a stressful time much easier to handle. Dr. KUŞÇU was great, but honestly, the whole team deserves a mention.
You know how some doctors talk at you while staring at a screen? Dr. KUŞÇU isn't like that. He sat down, looked me in the eye, and actually had a conversation. When I told him I was scared about the potential surgery, he didn't dismiss it. He drew a simple diagram on a notepad to show me exactly what he'd do and why. He made me feel like a person, not just a case. That meant a lot.