Patient Experience

I was visiting Istanbul from Germany...
Nov 09, 2025

I was visiting Istanbul from Germany when I developed severe abdominal pain. At 2 AM, I was rushed to Acibadem Maslak's emergency department. Dr. Macit Dokur was the internal medicine specialist on call. What struck me immediately was his calm, methodical approach amidst the chaos. While others seemed rushed, he systematically ruled out possibilities—not jumping to conclusions. He suspected an atypical appendicitis presentation, coordinated with the surgical team, and his diagnosis was confirmed during surgery. He visited me twice daily during recovery, explaining each step in clear English. His international patient care is exceptional; he navigated the language and cultural barriers seamlessly. He didn't just treat an organ; he treated a frightened traveler far from home.

My 8-year-old daughter, Elif, had persistent,...
Sep 17, 2025

My 8-year-old daughter, Elif, had persistent, unexplained fatigue and low-grade fevers for months. Pediatricians were puzzled. A family friend recommended Dr. Dokur for a 'second look' from an internal medicine perspective. He spent an entire hour with us, not just examining Elif but observing how she played in his office. He asked about recent trips, food habits, even our family pet. His questions seemed unusual but thorough. He ordered a very specific set of tests others had missed, focusing on zoonotic infections. It turned out to be a rare Bartonella infection, likely from a kitten scratch. His ability to think like a detective in a child's case, bridging pediatrics and internal medicine, was incredible. Elif is now full of energy, thanks to his precise diagnosis and gentle manner with children.

As a 72-year-old with diabetes, hypertension,...
Aug 30, 2025

As a 72-year-old with diabetes, hypertension, and a recent mild stroke, my medical chart is a complex novel. Most doctors see my list of conditions and medications and seem overwhelmed. Dr. Macit Dokur is different. During my routine checkup, he didn't just check boxes. He created what he called a 'harmony map' of my treatments. He spotted a subtle interaction between a new heart medication and my diabetes drug that three other doctors had missed. He then coordinated a single, consolidated plan with my cardiologist and neurologist, acting as the conductor of my healthcare orchestra. His follow-up is meticulous; his assistant calls to check on me between visits. He manages complexity not as separate problems, but as an interconnected system. I finally feel someone is seeing the whole me, not just the pieces.

I'm a relatively healthy 45-year-old who...
Nov 14, 2025

I'm a relatively healthy 45-year-old who went to Dr. Dokur for a mandatory executive health screening. I expected the usual quick in-and-out. Instead, he conducted the most comprehensive review of my life—not just medical. He asked about my stress levels, work-life balance, sleep patterns, and long-term family health history with astounding detail. He then used the hospital's advanced diagnostics not to find problems, but to establish a profound baseline. He gave me a personalized, data-driven prevention plan with targets for the next decade, calling it 'future-proofing my health.' His approach wasn't about fixing illness; it was about engineering wellness. The entire experience felt less like a checkup and more like a strategic planning session for the most important asset I have. It revolutionized how I view preventive care.

Know More

Icon
Location

VO-284, Eldeco Centre 110017