Patient Experience
My 82-year-old father, a retired ship captain with a stubborn streak, fell in his garden and fractured his hip. The ER was chaotic, but Dr. Aljobbeh approached him not just as a trauma case, but as a person. He spoke to him about his voyages while assessing him, instantly calming his panic. His coordination with orthopedics was seamless. What struck me most was his follow-up call two days later to my father's hospital room, just to check on his pain management. He treated the whole man, not just the break.
We rushed our 4-year-old son, Leo, in after he swallowed a small toy part. I was hysterical. Dr. Aljobbeh had this incredible, immediate calm. He didn't just talk to us; he knelt down and showed Leo the flashlight on his keychain, making it a game to 'see the dragon' in his throat. He explained the procedure to Leo in terms of a space mission. The foreign body was removed without a single tear from our boy. His ability to pivot from high-stakes emergency protocol to gentle pediatric care in a heartbeat was nothing short of artistry.
I presented with what I thought was severe indigestion. Dr. Aljobbeh, during a routine-seeming triage, noticed a subtle asymmetry in my pulse and blood pressure between my arms. He ordered a CT angiogram immediately, against my protests that I 'just needed antacids.' He discovered a dissecting aortic aneurysm. His insistence and rapid decision-making literally saved my life on the spot. In the controlled chaos of the trauma bay, his focus was like a laser. I owe him my existence.
As a competitive cyclist, I came in after a high-speed crash, covered in road rash and with a dislocated shoulder. Dr. Aljobbeh's approach was uniquely pragmatic and athlete-focused. While reducing my shoulder, he was already discussing rehab timelines and asking about my bike setup, suggesting it might have contributed to the fall. His treatment wasn't just about patching me up; it was about getting me back to my sport safely. He even drew a simple diagram of the shoulder mechanics on a glove wrapper. For an athlete, that kind of forward-thinking care is priceless.