Patient Experience
I brought my 82-year-old mother to Dr. Soysal after she developed sudden confusion and weakness. Other clinics dismissed it as 'old age,' but Dr. Soysal spent an hour reviewing her medications from three different specialists. He discovered a dangerous interaction between her new heart medication and a supplement. He didn't just change the prescription—he created a color-coded chart for her, coordinated with her cardiologist, and called us twice over the weekend to check on her. His approach wasn't just medical; it was deeply human. At Gokturk Medical Center, he turned a scary decline into a manageable situation.
Our 7-year-old son had recurring fevers and stomach pains that baffled our pediatrician for months. Dr. Soysal, an internist, was our last resort. Instead of another battery of tests, he sat on the floor with my son, asking him to draw where it hurt. He noticed the symptoms always followed school days. Through gentle questioning, he uncovered severe school anxiety manifesting physically—something everyone missed. He provided a referral to a child psychologist and a gentle dietary plan to ease the somatic symptoms. He treated my child with a respect I've never seen in a doctor. This wasn't a routine checkup; it was detective work with compassion.
I arrived at Gokturk Medical Center with acute abdominal pain, thinking it was a severe ulcer flare-up. Dr. Soysal took one look at my history (a previous spleen injury from years ago) and my presentation, and immediately ordered a specific vascular scan against the initial ER assessment. He diagnosed a rare splenic artery aneurysm on the verge of rupture—a surgical emergency. His insistence and speed literally saved my life. During my complex surgery follow-up, he explained everything in clear terms, never downplaying the seriousness but always emphasizing the positive progress. His calm authority in crisis is something I will never forget.
As a healthy 45-year-old, I went to Dr. Soysal for a mandatory executive health screening, expecting a quick in-and-out. To my surprise, he spent the entire consultation discussing my lifestyle, stress levels at my new CFO job, and family history of early-onset conditions I'd ignored. He ordered targeted, non-routine tests based on this conversation. One revealed a precancerous colon polyp I was decades too young to screen for normally. He caught it purely through listening and clinical intuition. Now, my annual 'routine checkup' with him is the most important appointment I keep. He doesn't just check boxes; he sees the patient behind the chart.