Patient Experience
Our 3-year-old son, Leo, developed a sudden high fever and a strange, persistent rash that spread rapidly. The local clinic was baffled. In near-panic, we rushed to Acibadem Kozyatagi. Dr. Mehtap Acar was a calm port in our storm. She didn't just glance at him; she spent 40 minutes meticulously examining every patch, asking us detailed questions about his recent activities. She diagnosed a rare viral exanthem, not the scary meningitis we feared. Her explanation was so clear, using simple drawings. She didn't over-prescribe, just gave clear fever management instructions and a follow-up plan. Her calm, investigative approach turned our terror into trust. Leo recovered fully in days, exactly as she predicted.
As a 72-year-old grandfather, I was reluctantly dragged in by my daughter for 'pediatric consultation' regarding my newborn grandson, Kaan. I thought it was unnecessary—babies just eat and sleep, right? Dr. Acar, with immense patience, included me in the routine checkup. She didn't talk down to me; she explained the science behind newborn reflexes, vaccination schedules, and even how a grandfather's voice aids neural development. She turned my skepticism into fascination. I now understand my role better. She treated me not as an old man in the wrong department, but as a vital part of Kaan's healthcare team. A truly holistic healer.
Our 11-year-old daughter, Elif, a competitive gymnast, suffered a complex spiral fracture in her forearm during a fall. It wasn't a simple break. We needed a pediatrician who understood both the medical complexity and the athletic psyche. Dr. Mehtap Acar was that person. She coordinated seamlessly with the orthopedist, but her magic was in the follow-ups. She addressed Elif's fear of never tumbling again, setting realistic, phased recovery goals. She spoke to her like a fellow professional, not just a child. She monitored for infection and ensured nutrition supported bone healing. Elif's physical recovery was excellent, but her mental resilience, bolstered by Dr. Acar's coaching, was the real triumph.
This is for the midnight heroes. My 8-month-old, Zeynep, started having brief, terrifying episodes where she'd stop breathing for seconds and turn blue during a bad bronchiolitis attack. The ER was crowded, but Dr. Acar, who was on call, took one look at Zeynep's stats and her focused intensity changed the room's energy. This wasn't a routine checkup; it was a swift, decisive emergency intervention. She ordered specific nebulizers and monitoring with zero hesitation. What stayed with me was how she held Zeynep's tiny foot while giving orders, a constant physical reassurance. She stayed past her shift to ensure stabilization. She saved my baby's life that night, with a blend of sharp skill and profound humanity.