Patient Experience
As a 72-year-old retired marine biologist with a lifelong history of unexplained abdominal pain dismissed by other doctors, Dr. Ertem discovered a rare Meckel's diverticulum through a capsule endoscopy I'd never heard of. His approach of 'diagnostic archaeology' traced symptoms back to my teenage years, and the laparoscopic removal felt like unearthing a decades-old mystery.
My 8-year-old daughter, a competitive gymnast, developed sudden, severe swallowing difficulties. While others suggested psychological causes, Dr. Ertem identified eosinophilic esophagitis triggered by a specific protein. His child-friendly explanation using balloon animal analogies and customized treatment plan got her back on the bars in six weeks.
During a business trip from Singapore, I experienced a gastrointestinal hemorrhage at my Istanbul hotel. Dr. Ertem performed emergency hemostasis at 2 AM, then created a virtual follow-up plan using encrypted video consultations across time zones, managing my recovery while I returned to work—a truly global medical solution.
As a 45-year-old professional violinist, my career was threatened by debilitating bile reflux that distorted my posture and breathing. Dr. Ertem collaborated with a physiotherapist specializing in musicians to develop a dual treatment addressing both the medical condition and its physical manifestations, saving my musical vocation.