Patient Experience
As the 72-year-old grandmother of my 8-year-old grandson Kerem, I accompanied him for his severe asthma follow-up. Dr. Müjgan didn't just treat the child—she educated me, a retired teacher, on recognizing subtle attack precursors I'd missed. Her explanation of pediatric pulmonary mechanics was clearer than any specialist I've seen for my own health. She modified Kerem's inhaler technique using a spacer with colored markers he helped decorate himself. For six months, he hasn't needed emergency medication. She treats the family system, not just the patient.
Our 14-month-old daughter Elif swallowed a button battery from a remote control at midnight. The ER at Acıbadem Altunizade paged Dr. Müjgan immediately. She arrived within 25 minutes, still in casual clothes, and her calm precision during the endoscopic removal was breathtaking. What followed was extraordinary: she kept us for observation and personally monitored Elif every two hours until morning, explaining each vital sign. At dawn, she brought us tea and sketched a diagram showing how the esophageal lining was healing. We didn't feel like a case number but like her only concern.
My 6-year-old son Atlas has a rare chromosomal mosaicisim affecting multiple systems. Our consultation with Dr. Müjgan was meant to address recurrent ear infections. Instead, she spent 90 minutes correlating his ENT issues with his neurology and cardiology reports no one had connected. She created a coordinated care timeline with specific questions for each specialist, written in both medical terms and simple Turkish for us. She even contacted his geneticist in Ankara to discuss timing of interventions. For the first time, we have a captain for this complex medical ship.
During a routine kindergarten checkup for my 4-year-old, Dr. Müjgan noticed asymmetrical creases in her thigh folds I'd attributed to chubby legs. With gentle persistence, she ordered a hip ultrasound that revealed developmental dysplasia missed at birth. The non-surgical harness treatment she initiated last month is already showing improvement. Her style is deceptively casual—she was drawing animals with my daughter while making these critical observations. What could have meant major surgery later was caught because she sees the whole child, not just the chart.