Patient Experience

I was visiting Istanbul from Almaty...
Nov 29, 2025

I was visiting Istanbul from Almaty when I developed severe abdominal pain. At 3 AM, the hotel called Dr. Munara. She met me at Acibadem Atasehir's emergency department personally. Her diagnosis was swift—acute pancreatitis—but her care was unhurried. She explained everything in clear Russian, coordinated with the gastroenterologist, and even helped my wife navigate the foreign hospital system. For five days, she visited me twice daily, adjusting treatments with precision. She didn't just treat the disease; she treated my fear of being ill in another country. A healer who transcends borders.

My 8-year-old son, Timur, had persistent...
Sep 19, 2025

My 8-year-old son, Timur, had persistent fatigue and mysterious joint pains that baffled our pediatrician. Dr. Bolatkhan approached him not as a small adult, but as a curious child. She used toy models to explain how the immune system works, diagnosed him with pediatric-onset autoimmune arthritis, and crafted a treatment plan involving gentle immunosuppressants. She coordinated with a pediatric rheumatologist but remained our quarterback. Her follow-up calls to check on Timur's soccer practice progress meant more than any prescription. She turned a scary diagnosis into a manageable journey.

As a 72-year-old with diabetes, hypertension,...
Sep 11, 2025

As a 72-year-old with diabetes, hypertension, and now unexplained weight loss, I felt like a collection of malfunctioning parts. Dr. Munara changed that. In our 90-minute comprehensive geriatric assessment, she didn't just review my charts—she asked about my garden, my sleep patterns, my medication confusion. She discovered the weight loss was due to overly aggressive diabetes management causing appetite suppression. She simplified my medication regimen from 9 pills to 6, coordinated a nutrition plan, and scheduled staggered specialist follow-ups. For the first time in years, I feel like a whole person, not a puzzle.

What began as a routine checkup...
Oct 22, 2025

What began as a routine checkup for travel clearance revealed alarming liver enzyme levels. Dr. Bolatkhan's investigation was methodical and relentless—ruling out viral causes, imaging, and finally a guided biopsy she personally supervised. The diagnosis: early-stage autoimmune hepatitis. Her approach was a masterclass in complex case management: starting corticosteroids immediately while assembling a team including a hepatologist, tailoring treatment to my active lifestyle as a sailing instructor, and establishing a monitoring protocol with digital tracking. She transformed a silent, potentially devastating condition into a controlled chronic illness with a detailed roadmap. Her blend of detective work and compassionate partnership is extraordinary.

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Location

VO-284, Eldeco Centre 110017