Patient Experience
My 82-year-old father, Ahmet, slipped on a wet Istanbul sidewalk and fractured his hip. The pain was unbearable. From the moment the ambulance brought him to Acıbadem Taksim, Dr. Vurucu took command. He wasn't just calm; he was like a conductor in a crisis orchestra. He explained the complex surgery—a partial hip replacement—to us in simple terms, but his focus on my father's comfort was what struck me. He held my dad's hand while explaining the anesthesia, calling him 'Amca' (uncle). The surgery was a success, but Dr. Vurucu's follow-up was relentless. He personally checked the wound twice daily, adjusted pain management for my father's age, and even caught a minor UTI early. He treated my father not as a broken bone, but as a whole person. We are forever grateful.
Our 7-year-old daughter, Elif, was running in the park when she fell and a stick impaled her thigh. It was every parent's nightmare. The ER was chaotic, but Dr. Vurucu approached with an eerie, focused serenity. He spoke directly to Elif in a soft, playful voice, distracting her while his eyes assessed everything. He explained to us that while it looked dramatic, he could remove it without major surgery if done precisely. He did it right there in a treatment room, with local anesthetic, narrating a story about a brave princess. His hands were unbelievably steady. He then sat on the floor to show Elif the cleaned-up wound on her level, making her laugh. He turned a traumatic event into an adventure. His blend of supreme skill and profound empathy for a child is something I've never witnessed.
I'm a mountaineer. During a climb in the Kaçkar Mountains, I suffered a severe high-altitude pulmonary edema and was rushed to Acıbadem Taksim, delirious and in respiratory distress. Dr. Vurucu's approach was like a tactical military operation. He asked my climbing partner specific, technical questions about altitude, exertion, and onset—questions no other doctor had ever asked me. He diagnosed me not just with HAPE, but with an underlying, previously undetected cardiac issue that made me susceptible. His treatment in the ICU was aggressive and precise. What was unique was his post-recovery consultation. He didn't just tell me to stop climbing; he spent an hour researching and outlining a detailed, phased return-to-altitude protocol with strict monitoring, respecting my passion while prioritizing my life. He's not just an ER doctor; he's a specialist in extreme physiology.
I came in for what I thought was a routine follow-up for a minor wrist fracture from weeks prior. Dr. Vurucu, reviewing my file, noticed a slight inconsistency in my reported energy levels. With polite but firm insistence, he asked a barrage of questions I thought were unrelated: about my sleep, my skin, and my tolerance to cold. Skeptical, I answered. He ordered a specific thyroid panel 'just to be thorough.' It revealed a significant, silent case of Hashimoto's thyroiditis that my GP had missed for years. The wrist was the least of my problems. He connected dots no one else did because he looked at me as a system, not just an injury. He then personally called an endocrinology colleague to secure me a prompt appointment. This wasn't emergency trauma; it was diagnostic brilliance in a follow-up visit, preventing a long-term health decline.