Patient Experience
For years, my 8-year-old son suffered from unexplained abdominal pain that no pediatrician could diagnose. We saw countless specialists until we were referred to Dr. Nurcan at Acibadem Atasehir. Her approach was completely different—she didn't just focus on the physical symptoms but observed how he moved, asked about his school life, and even noticed he winced when carrying his backpack. She diagnosed a rare musculoskeletal pain syndrome related to growth spurts and posture. Her gentle manner with children is remarkable—she used toy models to explain the treatment plan. After six weeks of her tailored physical therapy regimen, my son is pain-free for the first time in three years. She treated the child, not just the chart.
As a 72-year-old with advanced osteoarthritis and two failed back surgeries, I arrived at Dr. Yumuk's clinic in a wheelchair, convinced I'd never walk without agony again. Previous doctors had offered only stronger opioids. Dr. Nurcan conducted the most thorough assessment I've ever experienced—she spent 90 minutes reviewing my history, examining old scans herself, and testing my nerve responses. She proposed a novel combination of pulsed radiofrequency ablation and a specific physical therapy protocol she designed for elderly patients with complex histories. What impressed me most was her honesty: \"We might not eliminate all pain, but we can give you back your garden.\" Eight months later, I'm tending my roses with a cane. Her follow-up care is exceptional—she personally calls to check on me monthly.
I was rushed to Acibadem Atasehir after a severe car accident with multiple fractures and what they called 'intractable pain.' The emergency team stabilized me, but the pain was beyond what standard protocols could manage. Dr. Öztürk Yumuk was called in at 2 AM. She implemented an emergency multimodal pain strategy I'd never heard of—using ultrasound-guided nerve blocks in the ER itself before I even went to surgery. She explained every step through my haze, treating me like a conscious person despite my trauma. Post-surgery, she managed my pain without over-sedating me, which the surgeons said improved my recovery. Her emergency pain management approach should be a standard protocol—it made the difference between traumatic suffering and bearable healing.
What began as routine follow-up for my chronic migraines turned into something extraordinary with Dr. Nurcan. During my appointment, she noticed subtle asymmetries in my facial movements I hadn't mentioned—fatigue I'd attributed to stress. Instead of just refilling my prescription, she ordered specific neurological imaging 'to be thorough.' This revealed a previously undetected vascular compression that was causing both the migraines and new symptoms. She coordinated with neurosurgeons while managing my pain through the diagnostic process. Her ability to connect seemingly unrelated symptoms during what should have been a 15-minute follow-up changed my treatment entirely. Now, post-procedure and under her continued care, I'm not just managing pain—I'm recovering function I didn't realize I'd lost.