Patient Experience
I was so nervous going in, my hands were actually shaking. It was my first time needing a procedure like this and everything felt huge and scary. Dr. Genç just had this calm way about him. He didn't rush my questions, even the silly ones I thought of last minute, and explained everything in a way that actually made sense. He made a point of checking if I understood before we moved on. By the time I left, I felt like a weight was off my shoulders. The whole thing was just so much smoother than I'd built up in my head.
Had a persistent issue that needed looking at. Booked an appointment at Emsey Hospital with Dr. Oğuzhan Genç. The clinic was busy, had to wait a bit past my slot, but it happens. Consultation was efficient. He listened, asked clear questions, and outlined the options without any fluff. Recommended a straightforward course of action. Followed it, problem resolved. No complications. Good experience.
I'm not one to make a fuss, but I felt I should say something. From the moment I met Dr. Genç, I felt heard. He has a very gentle manner. He took the time, even when I know his schedule must be full. The treatment he suggested worked well for me. The nurses were also very kind. It was a difficult time, and his care made it easier to bear. Thank you.
Finally got some answers! I'd been dealing with this on and off for months and was starting to get really frustrated. Saw Dr. Genç and wow, what a difference. He actually figured it out! His explanation was crystal clear, he even drew a little diagram on his notepad. The treatment plan worked perfectly. I feel like myself again. The hospital itself is modern and clean, though parking was a bit of a hunt that day. Honestly, just so relieved to have found a doctor who knows his stuff and gets results.