Patient Experience
My 82-year-old father, who has both diabetes and heart failure, was admitted to Acıbadem Kadıköy with severe fluid retention and confusion. Dr. Oya didn't just treat the symptoms; she spent an hour with our family, mapping out his complex medication interactions on a whiteboard. She coordinated with his cardiologist and adjusted seven different prescriptions with the precision of a watchmaker. Her approach wasn't just clinical—she spoke to my father about his wartime memories to assess his cognitive state. Within three days, the swelling was gone and his mind was clear. She turned a frightening decline into manageable care.
As a 28-year-old with unexplained fatigue and joint pain that five doctors dismissed as 'stress,' I felt hopeless until I met Dr. Uğurlubilek. Instead of another blood test, she began with a detailed timeline of my symptoms and a map of my travels. She suspected a tick-borne illness from a camping trip two years prior, something no one else considered. Her diagnosis of chronic Lyme disease was confirmed by specialized tests she ordered. Her treatment plan, combining antibiotics and lifestyle adjustments, has given me my energy back. She listens in a way that makes you feel like you're the only patient she has.
During a routine executive check-up, Dr. Oya detected a subtle, inconsistent tremor in my hand that I'd attributed to too much coffee. While my ECG and bloodwork were perfect, she wasn't satisfied. She asked about my handwriting changes and sleep patterns, then referred me for a neurology consult that I thought was excessive. That consult led to an early Parkinson's diagnosis. Her vigilance caught what was meant to be a 'routine' visit. She called me personally to explain the findings with incredible compassion, framing early intervention as a powerful tool rather than a life sentence.
My 8-year-old daughter developed a mysterious high fever and a rash that didn't fit typical childhood illnesses. The pediatrician was stumped. Dr. Uğurlubilek, though an internist, agreed to consult. She examined my daughter's palms, soles, and tongue with a focused intensity, then asked very specific questions about recent seafood consumption. She suspected Kawasaki disease, a rare condition in internal medicine, and immediately arranged for pediatric ICU transfer with a full dossier of her observations. Her swift, cross-specialty recognition likely saved my daughter's heart from long-term damage. She acted with the urgency of a detective solving a critical case.