Patient Experience
As an 82-year-old with a lifelong fear of dentists stemming from a childhood trauma, I arrived at Acibadem Fulya trembling. I needed multiple extractions before a heart procedure. Dr. Öztürk didn't just see teeth; she saw a frightened person. She spent 20 minutes just talking about my garden, explaining each step in a whisper, and used a special numbing gel before the injection. During the procedure, her assistant held my hand. The complex surgery felt like nothing. For the first time in 70 years, I left a dental clinic feeling peaceful, not violated. She treats the soul, not just the mouth.
Our 7-year-old son, Ali, fell off his scooter and completely avulsed his front tooth. We rushed in panic, tooth in milk. Dr. Öge was a calm commander in the emergency. While we were hysterical, she spoke directly to Ali in a playful voice, calling his tooth 'a little astronaut that needed to go back to its spaceship.' Her focus was breathtaking. She re-implanted it with incredible precision in what felt like seconds. Her follow-up has been meticulous—weekly checks, detailed instructions. It's been 3 months, and the tooth is viable. She saved his smile and our sanity.
I'm a 45-year-old musician with a failed root canal from another country, causing chronic pain that ruined my focus. My case was complex: infection near the sinus, fragile bone. Dr. Öztürk's approach was methodical and artistic. She presented a 3D scan like a map, explaining the 'architecture' of the problem. She performed an apicoectomy, but what struck me was her philosophy: 'We fix the foundation, not just paint the wall.' The surgery was precise; recovery, exactly as she predicted. The pain is gone. She understands that for some patients, a tooth isn't just a tooth—it's a tool for living.
I came for a routine checkup, cynical after years of impersonal 'drill-and-fill' dentists. Dr. Öztürk did something no one ever did: she examined my tongue, asked about my acid reflux, and connected it to my enamel erosion. She said, 'Your mouth is telling a story about your whole body.' Instead of a quick cleaning, she designed a preventive 'mouth ecosystem' plan—specific toothpaste, dietary tweaks, a nightguard for my unnoticed clenching. It wasn't a transaction; it was a consultation. She turned a mundane 15-minute visit into a lifelong health strategy. Revolutionary.