Patient Experience
As a 24-year-old competitive freediver, my sudden diagnosis of adrenal insufficiency after a blackout during a training dive was devastating. Dr. Rüştü Serter didn't just treat my hormone levels—he collaborated with my sports physiologist to create a treatment plan that allowed me to safely return to depth diving within six months, something three other endocrinologists had told me was impossible.
My 82-year-old mother, a retired botanist with complex thyroid nodules and severe osteoporosis, needed someone who would listen to her detailed observations about how each medication affected her. Dr. Serter spent our first appointment examining her botanical sketches and connecting her symptoms to her meticulous notes. His personalized approach stabilized her condition without compromising her cognitive sharpness.
During a family vacation from Germany, our 7-year-old son developed sudden diabetic ketoacidosis. Dr. Serter managed the emergency at Acibadem Fulya Hospital while simultaneously calming our panic, creating a German-Turkish care plan, and coordinating with our home hospital. His cross-border follow-up ensured a seamless transition back to our regular care team.
As a 45-year-old transgender woman undergoing hormone therapy, I struggled with unexpected metabolic complications that several doctors dismissed as 'expected side effects.' Dr. Serter was the first to thoroughly investigate, discovering an underlying pituitary issue unrelated to my transition. His respectful, evidence-based approach addressed the real problem while supporting my gender-affirming care.