Patient Experience
I brought my 8-year-old son, Leo, after a nasty fall from his scooter left him with a suspected wrist fracture. From the moment we entered Dr. Gürsoy's office, the anxiety melted away. He didn't just talk to me; he got down to Leo's level, explained everything using a model skeleton he called 'Mr. Bones,' and made my son laugh. The diagnosis was a greenstick fracture, and Dr. Gürsoy's approach to the cast—letting Leo choose the color and explaining how it works like a superhero's armor—was genius. The follow-up was just as thorough. We're not just patients; we feel like part of his team. A pediatric orthopedist with a true gift.
As a 72-year-old retired teacher with advanced osteoarthritis in both knees, I had resigned myself to a life of pain and limited mobility. My consultation with Dr. Safa Gürsoy was a revelation. He spent an hour with me, not just looking at the X-rays, but understanding my daily life, my garden, my wish to play with my grandchildren without wincing. He presented a phased plan, starting with targeted injections and physiotherapy, framing a potential future knee replacement not as a failure but as a final step if needed. His confidence was contagious but never arrogant. Six months post bilateral knee replacement, I'm walking 5km a day. He gave me my life back, with dignity and meticulous care at every single follow-up.
This review stems from a true emergency. During a weekend football match, I suffered a complex, open tibia-fibula fracture—it was as bad as it sounds. Rushed to Acibadem Atasehir, Dr. Gürsoy was called in immediately. His calm, decisive demeanor in the ER was a lifeline. He explained the urgent need for surgery to stabilize the bone and prevent infection, but did so with a clarity that cut through my panic. The surgery was long and intricate, and he personally updated my family twice during it. The post-op care has been phenomenal; he's obsessed with the healing progress, adjusting rehab at each visit. This wasn't a routine procedure; it was trauma surgery at its finest, followed by compassionate, expert guidance. I owe my ability to walk again to his skill and dedication.
I'm a 30-year-old software developer with chronic, nagging shoulder pain from poor posture and overuse. I expected a quick scan and a prescription for painkillers. Dr. Gürsoy surprised me. He conducted a comprehensive biomechanical assessment, watching how I moved, asking about my workstation setup. He diagnosed it as rotator cuff tendinopathy and impingement, but the solution wasn't just medical. He sketched out a simple ergonomic plan for my desk, prescribed specific, gentle exercises, and explained the 'why' behind every recommendation. It was a routine checkup that felt profoundly personalized. The pain has decreased significantly by just following his tailored advice. He treats the whole person, not just the MRI image.