Patient Experience
My 92-year-old mother, who has complex geriatric needs, was hospitalized with pneumonia. Dr. Seda Aras Gürcan, though a pediatrician, was consulted due to her history of childhood-onset cystic fibrosis. Her approach was astonishing. She didn't just treat the acute infection; she spent an hour reconstructing my mother's entire pediatric medical history, connecting it to her current pulmonary decline. She coordinated with the adult pulmonologists, providing insights from a developmental perspective that no one else had considered. Her care bridged nine decades of medical history.
Our 8-day-old newborn, Leo, stopped breathing at home. The ambulance rushed us to Acıbadem Altunizade. Dr. Gürcan met us in the ER, her calmness cutting through our panic. While the team stabilized him, she explained transient tachypnea of the newborn not with medical jargon, but by drawing a simple diagram on a glove. She stayed with us for 6 hours until he was out of danger, telling us stories of her own training to keep us distracted. She didn't just save our son; she held our family together.
For my 7-year-old's routine school check-up, Dr. Gürcan did something extraordinary. Noticing he flinched at the height chart, she abandoned the standard exam. Instead, she got on the floor and asked him to build a tower with blocks while 'secretly' checking his coordination. She discovered a subtle vision tracking issue missed for years. Her report wasn't a form; it was a narrative about his strengths and a single, fixable weakness. She turned a 15-minute appointment into a life-changing discovery.
My teenage daughter required complex spinal surgery for severe scoliosis. Dr. Gürcan was our pre-op and post-op guide. The night before surgery, she didn't talk about risks; she asked my daughter about her favorite music and created a surgery-day playlist with her. Post-op, during a painful recovery, Dr. Gürcan would visit and discuss the biomechanics of ballet (my daughter's passion) to explain the healing process. She treated the surgery not as a procedure, but as an event in my daughter's life story, managing the medical and the emotional with equal genius.