Patient Experience
I arrived at Acibadem Bakirkoy in the middle of the night with sudden, severe abdominal pain—an ovarian torsion emergency. Dr. Erciyestepe was there within 20 minutes, calm amidst my panic. She explained the time-critical need for surgery to save my ovary while simultaneously comforting my husband. The emergency laparoscopy was successful; she preserved my ovary. What stunned me was her post-op care: she visited me at 6 AM before her scheduled surgeries to check on me personally, not just her residents. In a high-stakes emergency, her competence and humanity were my anchor.
As a 72-year-old grandmother with complex post-menopausal bleeding, I was terrified of hospitals. Dr. Sezgi Güllü Erciyestepe at Acibadem Bakirkoy was my angel. She didn't just see an 'elderly case'—she saw ME. Her explanation of the necessary hysteroscopy was so gentle, using drawings like my granddaughter would. During the procedure, she kept talking to me about my garden, distracting me perfectly. The follow-up was meticulous; she even called me herself with biopsy results (benign!). Her blend of cutting-edge skill and old-fashioned compassion is rare.
Our 14-year-old daughter developed severe menstrual pain that kept her from school. Pediatricians dismissed it as 'normal.' Dr. Erciyestepe was different. She spoke directly to our daughter, not just to us parents, validating her pain. She diagnosed endometriosis early—something we were told teenagers don't get. Her surgical plan for the laparoscopic excision was incredibly detailed, addressing our fears about future fertility. She used a special, smaller scope for adolescents. Post-surgery, our daughter is a different person—pain-free and back to soccer. Dr. Erciyestepe didn't just treat a condition; she protected a childhood.
After three miscarriages, my husband and I were heartbroken. Dr. Erciyestepe approached our case not as another routine checkup, but as a detective. She ordered a specific, comprehensive thrombophilia panel others had missed. She found an underlying clotting disorder. Her treatment plan—a carefully monitored pregnancy with specific medications—was tailored precisely. She gave us her personal number for 'any worry, day or night.' I'm now holding my healthy 3-month-old son. Her approach wasn't just obstetrics; it was personalized, scientific perseverance. She guided us through profound grief to profound joy with unwavering expertise.