Patient Experience
I'm 78 and my dentures were causing constant pain and sores. Dr. Başa didn't just adjust them—she spent an hour explaining how aging changes jaw structure and designed a completely new prosthetic system with a special soft liner. Her assistant taught my daughter how to help me clean them properly. For the first time in a decade, I can eat an apple without wincing. She treats elderly patients with such dignity and patience.
Our 7-year-old was terrified of dentists after a bad experience elsewhere. Dr. Başa's clinic has a separate pediatric wing with colorful murals and a treasure chest. She used a 'tell-show-do' method with a tiny mirror to let my son 'explore' his own teeth first. When she found two hidden cavities between molars, she performed laser treatment without needles while he watched cartoons on ceiling-mounted screens. He now asks when his next 'tooth adventure' with Dr. Sila will be!
I woke at 3 AM with unbearable jaw pain and swelling. The emergency line at Acibadem connected me directly to Dr. Başa, who met me at the hospital within 40 minutes. Turns out I had a rare vertical root fracture in a previously root-canaled tooth that was causing a periapical abscess. She performed immediate incision/drainage, stabilized the area with a temporary splint, and mapped out a long-term implant plan—all while calmly explaining each step despite the emergency setting. Her crisis composure is remarkable.
As a musician who plays wind instruments, I needed a complex full-mouth rehabilitation that wouldn't affect my embouchure. Dr. Başa collaborated with a prosthodontist and my music teacher to create digital mock-ups we could test with my saxophone mouthpiece. The zirconia crowns she placed have specific contours that actually improved my high-note control. The follow-up protocol included three adjustment sessions where she'd have me play scales in the treatment room. Medicine meets artistry here.