Patient Experience
My 4-year-old son, Leo, developed sudden, severe hearing loss after a bad flu. We were terrified. Dr. Yeliz Kantürk at Acibadem Bakirkoy was a calm, reassuring presence in the storm. She didn't just treat a symptom; she treated our whole family's anxiety. Her diagnosis of post-viral cochlear inflammation was swift, and her treatment plan—a combination of targeted steroids and careful monitoring—was explained with such clarity using simple drawings. Within two weeks, Leo's hearing was almost fully restored. She has a magical way with children; he now calls her 'the ear fairy.' We are eternally grateful for her expertise and profound kindness.
As a 72-year-old with chronic sinusitis and a deviated septum, I'd seen several ENTs over decades. My case was complicated by asthma and a previous unsatisfactory surgery. Dr. Kantürk approached my situation not as a routine procedure, but as a complex puzzle. She spent an hour in our first consultation, reviewing all my old scans and asking about my quality of life. Her proposed endoscopic sinus surgery and septoplasty was meticulously planned. The surgery at Acibadem Bakirkoy was flawless, but it was her post-op care that stunned me. She personally called me on a Sunday evening to check on my pain levels. For the first time in 30 years, I can breathe freely. She is a master of her craft and a truly dedicated physician.
This was not a routine checkup. I came to Dr. Kantürk as an emergency referral after a botched tonsillectomy abroad led to a secondary hemorrhage. I was bleeding and in a panic. Dr. Kantürk took control of the situation immediately in the Acibadem ER. Her demeanor was focused, decisive, and incredibly competent. She stabilized me, explained the risks of a second surgery calmly, and performed a delicate revision procedure that same night. Her technical skill under pressure was remarkable. During follow-up, she was attentive and thorough, ensuring no infection set in. She turned a medical nightmare into a managed recovery. I trust her with my life, literally.
I visited Dr. Yeliz Kantürk for what I thought was a simple case of recurring earwax blockage. She listened patiently to my description of muffled hearing and discomfort. Instead of a quick irrigation, she used a high-resolution micro-endoscope and showed me the live video of my ear canal. There, she pointed out a tiny, benign bony growth (exostosis) I never knew I had, likely from years of swimming. She explained it wasn't dangerous but was the real cause of my wax trapping. She cleaned my ears with exquisite gentleness and gave me personalized preventive strategies. It was a 'routine' visit that felt profoundly comprehensive. She treats every patient, and every ear, with investigative respect. A brilliant doctor for both major crises and minor nuisances.