Patient Experience

Patient experience at Acibadem Altunizade Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Internal Medicine, Spine Surgery, Neurosurgery, Aesthetic and Reconstructive Surgery, Medical Oncology, making Acibadem Altunizade Hospital a preferred hospital in Istanbul for planned and emergency treatment.
I arrived at her clinic as...
Aug 17, 2025
Doctor: Dr. Ebru Uzun Saral Hospital: Acibadem Altunizade Hospital

I arrived at her clinic as an emergency referral after a botched lumbar spine surgery left me with foot drop and chronic pain. Other specialists offered only pain management. Dr. Ebru designed a three-phase 'neural re-patterning' protocol using mirror therapy, micro-current stimulation, and what she termed 'precision movement recalibration.' She personally adjusted my custom orthotics four times as my gait improved. What stunned me was her Saturday morning video check-ins during my home exercise period—not billed, just her commitment. Today, I'm back teaching yoga. She doesn't just rehabilitate bodies; she architects recoveries others deem impossible.

As a 72-year-old retired cartographer, my...
Aug 16, 2025
Doctor: Assoc. Prof. M.D. Ece Uysal Hospital: Acibadem Altunizade Hospital

As a 72-year-old retired cartographer, my world was shrinking due to debilitating trigeminal neuralgia. The electric shock pains made eating and speaking unbearable. Dr. Uysal didn't just see a medical chart; she saw a man who missed sketching maps. Her precise microvascular decompression surgery was like redrawing my neural pathways. The morning I could enjoy my wife's baklava without flinching was a sweetness beyond sugar.

My 8-year-old daughter, Elif, developed a...
Dec 16, 2025
Doctor: Assoc. Prof. M.D. Ece Uysal Hospital: Acibadem Altunizade Hospital

My 8-year-old daughter, Elif, developed a rare arachnoid cyst that was affecting her balance and speech. We were terrified of brain surgery on a child. Dr. Uysal met with Elif first, speaking to her about her favorite cartoon characters, not the procedure. She used a minimally invasive endoscopic fenestration. Post-surgery, Dr. Uysal brought Elif a stuffed animal wearing a tiny surgeon's cap. Today, Elif is back in gymnastics, and we have a neurosurgeon who treated our child's spirit as carefully as her brain.

I'm a 34-year-old competitive freediver. After...
Sep 11, 2025
Doctor: Assoc. Prof. M.D. Ece Uysal Hospital: Acibadem Altunizade Hospital

I'm a 34-year-old competitive freediver. After a shallow water blackout, scans revealed an incidental, asymptomatic cavernoma. Other surgeons advised 'watchful waiting.' Dr. Uysal, understanding the extreme pressure changes my body endures, presented a detailed risk analysis specific to apnea diving. We chose a proactive, image-guided resection. Her approach was as calculated and precise as my dive plans. I returned to the depths nine months later, confident my mind was as prepared as my lungs.

Our father, 81, suffered a traumatic...
Oct 18, 2025
Doctor: Assoc. Prof. M.D. Ece Uysal Hospital: Acibadem Altunizade Hospital

Our father, 81, suffered a traumatic acute subdural hematoma after a fall in his woodworking shop. It was a midnight emergency. Dr. Uysal's calm authority in the chaos was our anchor. She performed a lifesaving craniotomy but also took time to explain the 'why' behind every decision to our anxious family. Her focus wasn't just on saving his life, but on preserving the person he was. He's back in his shop, carving small birds, his memory and hands steady.

As an 82-year-old with a lifelong...
Aug 19, 2025
Doctor: M.D. Ece Yetiş Eroğlu Hospital: Acibadem Altunizade Hospital

As an 82-year-old with a lifelong fear of dentists, my experience with Dr. Ece Yetiş Eroğlu was nothing short of transformative. I needed full-mouth rehabilitation after decades of neglect. Dr. Eroğlu didn't just see teeth—she saw a person. She created a phased treatment plan considering my heart condition and arthritis, explaining each implant placement in gentle metaphors about rebuilding foundations. Her assistant played classical music during procedures, and Dr. Eroğlu checked my comfort every few minutes. Six months later, I can eat apples again and smile in family photos without hiding. She gave me back more than teeth—she gave me confidence in my golden years.

Our 7-year-old son developed a severe...
Oct 24, 2025
Doctor: M.D. Ece Yetiş Eroğlu Hospital: Acibadem Altunizade Hospital

Our 7-year-old son developed a severe dental abscess after a playground fall. At midnight, Dr. Eroğlu met us at Acibadem Altunizade's emergency department with calm authority. While I was panicking, she knelt to eye-level with my son, showing him cartoon-themed protective glasses and letting him hold the 'sleepy air' mask before his emergency root canal. She narrated the procedure as a space adventure where she was removing 'asteroid invaders' from his tooth. Her follow-up included a personalized certificate calling him 'Brave Space Explorer' and detailed instructions shaped like a rocket ship. She turned trauma into triumph.

I'm a professional wind musician who...
Dec 04, 2025
Doctor: M.D. Ece Yetiş Eroğlu Hospital: Acibadem Altunizade Hospital

I'm a professional wind musician who developed a rare temporomandibular joint disorder that threatened my career. Multiple specialists offered conflicting solutions until I found Dr. Eroğlu. She spent 90 minutes on our initial consultation just listening to me play scales and analyzing how my jaw moved. Her interdisciplinary approach involved coordinating with a maxillofacial surgeon and physical therapist to create a custom oral splint and minimally invasive arthrocentesis. The treatment wasn't just clinically excellent—it was artistically informed. She understood that my jaw wasn't just a joint but my instrument's foundation. I'm back on stage, hitting high notes pain-free.

What began as a routine wisdom...
Sep 11, 2025
Doctor: M.D. Ece Yetiş Eroğlu Hospital: Acibadem Altunizade Hospital

What began as a routine wisdom tooth extraction revealed an unexpected dentigerous cyst wrapping around my mandibular nerve. Dr. Eroğlu's surgical precision during the unplanned cystectomy was masterful—she used piezoelectric surgery tools I'd never heard of to protect nerve tissue while removing the lesion completely. Her post-op care included daily WhatsApp check-ins for two weeks, adjusting pain management based on my real-time feedback. When pathology confirmed benign results, she personally called me after hours to relieve my anxiety. The scar is invisible, sensation fully intact. She handles complexity with both technical brilliance and profound human connection.

My 82-year-old father was transferred to...
Oct 24, 2025
Doctor: Dr. Eda Nevra Candaş Hospital: Acibadem Altunizade Hospital

My 82-year-old father was transferred to Dr. Eda Nevra Candaş's care after a severe sepsis diagnosis complicated by acute kidney injury. From the moment she entered the ICU pod, her presence was like a calm, focused storm. She didn't just look at numbers on a monitor; she observed the subtle tremor in his hands, the slight change in his breathing pattern. She explained the 'why' behind every medication adjustment and ventilator setting to our family in plain Turkish, using a whiteboard to draw the interaction between his organs. When his condition suddenly deteriorated at 3 AM, she was already at his bedside, having been alerted by the nursing team. Her decisive move to initiate a specific antibiotic protocol, based on a culture result she had personally chased down, turned the tide. She treated my father not as a collection of failing systems, but as a whole person, even asking us about his favorite music to play softly in his room. His recovery was arduous, but Dr. Candaş navigated every complication with preemptive precision. We are forever indebted.

Our 7-year-old daughter, Elif, was admitted...
Aug 16, 2025
Doctor: Dr. Eda Nevra Candaş Hospital: Acibadem Altunizade Hospital

Our 7-year-old daughter, Elif, was admitted to Acıbadem Altunizade after a near-drowning incident at a pool party. The emergency team stabilized her, but the real battle for her lungs began in the ICU under Dr. Candaş. What struck us was how she modified her entire approach for a child. She spoke directly to Elif in a gentle, story-like way, calling the ventilator a 'breathing helper dragon' and the IV lines 'magic medicine vines.' She coordinated with pediatric specialists but remained the unwavering captain of the ship. One night, when Elif's oxygen saturation dipped, Dr. Candaş didn't just increase the PEEP; she spent 45 minutes manually adjusting the ventilator in tiny increments while monitoring Elif's comfort, explaining to us that a child's lung mechanics required a more delicate 'dance' than an adult's. She celebrated every small victory with us—the first time Elif breathed on her own for an hour, the first sip of water. Dr. Candaş didn't just save our daughter's life; she protected her spirit through the scariest experience imaginable.

I was the routine checkup that...
Nov 09, 2025
Doctor: Dr. Eda Nevra Candaş Hospital: Acibadem Altunizade Hospital

I was the 'routine checkup that wasn't.' I'm a 45-year-old marathon runner with no prior history, in for a pre-surgical clearance for a knee operation. During the examination, Dr. Candaş noticed a barely perceptible, inconsistent irregularity in my pulse that I'd never felt. She dismissed it as 'probably nothing' but ordered a 48-hour Holter monitor 'for absolute certainty,' stating, 'In critical care, we respect the whispers of the body before they become shouts.' The monitor revealed sporadic, dangerous arrhythmias triggered only under extreme physical stress—exactly what my marathon training provided. She canceled my orthopedic surgery, coordinated immediately with a cardiologist, and I had a cardiac ablation within the week. She reframed my entire identity from 'healthy athlete' to 'patient with a hidden, life-threatening condition' with such clarity and compassion that I felt relief, not fear. Her vigilance during a routine consult literally intercepted a cardiac event waiting to happen on my next long run.

My husband was admitted following a...
Oct 23, 2025
Doctor: Dr. Eda Nevra Candaş Hospital: Acibadem Altunizade Hospital

My husband was admitted following a complex, 10-hour Whipple procedure for pancreatic cancer. The surgery was successful, but the post-operative period in the ICU was a minefield of potential complications. Dr. Candaş managed this intricate landscape with what I can only describe as 'orchestrated anticipation.' She had a protocol for everything, yet treated no protocol as gospel. She personalized his pain management, balancing sedation with the need for him to engage in breathing exercises. When he showed early, vague signs of an anastomotic leak—a slight fever and a vague discomfort she detected by asking very specific questions—she ordered a CT scan immediately instead of waiting. The leak was confirmed and addressed minimally invasively, averting a catastrophic infection. Her daily updates were not just medical reports; they were clear, honest roadmaps that included both risks and hopes. She navigated the tension between aggressive treatment and letting his body heal, making constant micro-adjustments. Her care in those critical 10 days laid the foundation for his ongoing recovery.

As a 72-year-old retired teacher with...
Oct 28, 2025
Doctor: M.D. Edip Yılmaz Hospital: Acibadem Altunizade Hospital

As a 72-year-old retired teacher with advanced osteoarthritis in both knees, I had resigned myself to a life of pain and limited mobility. Dr. Edip Yılmaz at Acibadem Altunizade was the fourth specialist I consulted. Where others saw only replacement surgery, he proposed a staged, minimally invasive arthroscopic procedure for my less damaged knee first. His explanation, using 3D models of my own joints, was breathtakingly clear. The surgery was six months ago. Yesterday, I walked unaided from my apartment to the park—a distance I hadn't covered in five years. His follow-up protocol, including specific aquatic therapy, was genius. He doesn't just fix bones; he rebuilds lives with patience and strategic brilliance.

Our 8-year-old son, Deniz, took a...
Sep 03, 2025
Doctor: M.D. Edip Yılmaz Hospital: Acibadem Altunizade Hospital

Our 8-year-old son, Deniz, took a bad fall from his bicycle, resulting in a complex supracondylar fracture of the humerus. The emergency room at Acibadem was chaotic, but the moment Dr. Yılmaz entered, his calm was palpable. He spoke directly to Deniz, explaining the 'mission' to fix his 'superhero arm' with tiny tools. The emergency surgery involved delicate closed reduction and percutaneous pinning. What struck us was his post-op visit at 10 PM—he came to check the capillary refill himself, explaining the risk of compartment syndrome to us in simple terms. Deniz's arm is perfect now, and he proudly shows off his tiny scars. Dr. Yılmaz handled a terrified child and panicked parents with equal mastery.

I'm a 45-year-old marathon runner who...
Nov 19, 2025
Doctor: M.D. Edip Yılmaz Hospital: Acibadem Altunizade Hospital

I'm a 45-year-old marathon runner who developed debilitating iliotibial band syndrome that resisted all conventional therapy. My case was not an emergency, but it was career-ending for my passion. Dr. Yılmaz approached it like a detective. He ordered a dynamic gait analysis at the hospital's sports lab, which revealed a subtle leg length discrepancy and hip weakness no one had caught. His treatment was a novel combination: a custom heel lift, focused shockwave therapy on the band, and a gluteal activation regimen he demonstrated himself. He didn't just inject and send me away. At my last follow-up, I ran 15K pain-free. His blend of deep biomechanical knowledge and practical rehab insight is unparalleled.

Following a high-speed motorcycle accident, I...
Oct 04, 2025
Doctor: M.D. Edip Yılmaz Hospital: Acibadem Altunizade Hospital

Following a high-speed motorcycle accident, I was admitted to Acibadem Altunizade with a comminuted open tibia-fibula fracture—a horrific injury. Dr. Yılmaz led the trauma team. The complexity was immense: bone loss, contamination, compromised soft tissue. He performed initial radical debridement and applied a sophisticated external fixator, explaining to my family that this was 'Phase 1' to control infection. Weeks later, he executed a second-stage surgery using a vascularized fibular graft and intramedullary nailing. His rounds were brief but intensely focused; he'd examine the pin sites, review the labs, and adjust the plan daily. Nine months and several follow-ups later, I'm walking. His ability to orchestrate a long, multi-disciplinary salvage operation for a shattered limb was nothing short of artistic.

As an 82-year-old with significant dental...
Nov 27, 2025
Doctor: Dr. Egemen Sezen Hospital: Acibadem Altunizade Hospital

As an 82-year-old with significant dental anxiety from past experiences, I was terrified of needing a full-mouth reconstruction. Dr. Sezen didn't just see teeth—he saw a person. He spent our first consultation explaining how my chewing difficulties were affecting my nutrition, not just my smile. His team created a phased treatment plan that considered my pacemaker, and he personally called my cardiologist. The surgery itself was in a state-of-the-art theater with cardiac monitoring. Six months later, I'm eating apples for the first time in a decade. His follow-up protocol—including home care visits from his hygienist—shows commitment beyond the clinic.

Our 7-year-old son fractured his front...
Nov 15, 2025
Doctor: Dr. Egemen Sezen Hospital: Acibadem Altunizade Hospital

Our 7-year-old son fractured his front tooth in a playground fall at 6 PM on a Friday. The emergency line at Acibadem Altunizade connected us directly to Dr. Sezen, who met us at the hospital within 45 minutes. He didn't just repair the tooth; he turned trauma into triumph. He showed my son the 'tooth camera' images, let him choose a superhero flavor for the anesthetic gel, and used temporary bonding that preserved the nerve. What stunned us was the Monday morning follow-up call from his assistant to check on our son's comfort. Pediatric dentistry that treats the child, not just the chart.

My family and I are grateful...
Aug 18, 2025
Doctor: Prof. M.D. Levent Türkeri Hospital: Acibadem Altunizade Hospital

My family and I are grateful for the care we received from Dr. dr Levent Türkeri. The hospital staff was also very supportive.

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VO-284, Eldeco Centre 110017