Patient Experience

Patient experience at Acibadem Altunizade Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Internal Medicine, Spine Surgery, Neurosurgery, Aesthetic and Reconstructive Surgery, Medical Oncology, making Acibadem Altunizade Hospital a preferred hospital in Istanbul for planned and emergency treatment.
My family and I are grateful...
Jul 27, 2025
Doctor: Prof. M.D. Necmettin Pamir Hospital: Acibadem Altunizade Hospital

My family and I are grateful for the care we received from Dr. dr Necmettin Pamir. The hospital staff was also very supportive.

Our 11-day-old newborn, Elif, developed a...
Nov 14, 2025
Doctor: Prof. M.D. Necmi Aksaray Hospital: Acibadem Altunizade Hospital

Our 11-day-old newborn, Elif, developed a severe, rapid-onset jaundice that terrified us as first-time parents. We rushed to Acibadem Altunizade in a panic. Dr. Necmi Aksaray met us with a profound calm that immediately settled the chaos. He didn't just order tests; he explained the intricate physiology of neonatal bilirubin metabolism in simple terms, drawing diagrams on a notepad. His decision for intensive phototherapy was swift but never felt rushed. He personally checked on Elif every two hours throughout the night, his presence a quiet reassurance in the dim blue light of the unit. He treated our tiny daughter not as a case, but as a new person, and guided us with immense patience. We left not only with a healthy baby but feeling educated and empowered.

My 72-year-old mother, who has complex...
Aug 23, 2025
Doctor: Prof. M.D. Necmi Aksaray Hospital: Acibadem Altunizade Hospital

My 72-year-old mother, who has complex cardiac issues, was hospitalized with pneumonia. Her pediatrician? Unusual, I know. But Dr. Aksaray has been her doctor since *she* was a child, and she refuses to see anyone else. He coordinated a remarkable 'geriatric-pediatric' consult, bridging her childhood medical history with her current geriatric needs. He sat at her bedside, reviewing her adult cardiologist's reports, and explained the interplay between her congenital heart history (which he knew intimately) and the acute infection. His holistic approach, considering her entire life's medical journey, was something no other specialist could offer. He treated her with the gentle respect one gives an elder, while still winking and calling her by her childhood nickname. It was medicine as profound personal history.

My 8-year-old son, Deniz, required an...
Sep 07, 2025
Doctor: Prof. M.D. Necmi Aksaray Hospital: Acibadem Altunizade Hospital

My 8-year-old son, Deniz, required an elective but complex adenotonsillectomy due to severe sleep apnea. Dr. Aksaray's pre-op consultation was unlike any other. Instead of a cold surgical briefing, he had Deniz 'help' diagnose a stuffed animal's 'big tonsils' using a toy otoscope, completely demystifying the process. On surgery day, his focus was razor-sharp, yet he paused to show me the endoscopic images, pointing out the precise anatomy. The true test came post-op: Deniz was in significant pain and refused to drink. Dr. Aksaray, off-duty, returned to the hospital at 9 PM. He didn't just prescribe; he sat with Deniz and negotiated a 'secret superhero drink' challenge, turning a medical crisis into a game. His follow-up was relentless until hydration was secured. This was pediatric surgery fused with deep behavioral psychology.

For three years, we navigated my...
Jul 18, 2025
Doctor: Prof. M.D. Necmi Aksaray Hospital: Acibadem Altunizade Hospital

For three years, we navigated my daughter Lara's failure to thrive and mysterious gastrointestinal distress—a maze of inconclusive tests and specialist opinions. Dr. Aksaray approached it like a detective solving a cold case. He requested all her records, including her neonatal ones, and created a detailed timeline on his office wall. He hypothesized a rare post-viral motility disorder linked to a severe rotavirus infection she had at 18 months. His investigation led him to consult with a specialist in Germany via video conference during our appointment, with us in the room. He then designed a highly personalized, incremental nutritional and prokinetic regimen. It wasn't a miracle cure, but for the first time, we had a coherent theory and a plan. He gave us the framework to understand her 'uniqueness,' which was more valuable than any quick fix. This was diagnostic artistry.

Dr. dr Nejdet Karşıyakalı provided exceptional...
Aug 18, 2025
Doctor: Assoc. Prof. M.D. Nejdet Karşıyakalı Hospital: Acibadem Altunizade Hospital

Dr. dr Nejdet Karşıyakalı provided exceptional care for my urology condition. The treatment was personalized and effective.

I was impressed by the professional...
Nov 02, 2025
Doctor: Assoc. Prof. M.D. Nejdet Karşıyakalı Hospital: Acibadem Altunizade Hospital

I was impressed by the professional approach at Acibadem Altunizade Hospital. Dr. dr Nejdet Karşıyakalı explained everything clearly and made me feel comfortable.

The recovery process was smooth thanks...
Dec 05, 2025
Doctor: Assoc. Prof. M.D. Nejdet Karşıyakalı Hospital: Acibadem Altunizade Hospital

The recovery process was smooth thanks to Dr. dr Nejdet Karşıyakalı's expertise. Highly recommend for urology treatment.

My family and I are grateful...
Nov 23, 2025
Doctor: Assoc. Prof. M.D. Nejdet Karşıyakalı Hospital: Acibadem Altunizade Hospital

My family and I are grateful for the care we received from Dr. dr Nejdet Karşıyakalı. The hospital staff was also very supportive.

As an 82-year-old with a lifelong...
Sep 26, 2025
Doctor: Prof. M.D. Nesliar Eser Kutsal Hospital: Acibadem Altunizade Hospital

As an 82-year-old with a lifelong fear of hospitals, my experience with Dr. Kutsal was nothing short of transformative. I was admitted to Acibadem Altunizade with severe, unexplained abdominal pain that other clinics had dismissed as 'old age.' Dr. Kutsal didn't just look at my charts; she spent 40 minutes listening to the story of my symptoms, asking about my diet from 50 years ago when I lived in Izmir. She ordered a specific, non-invasive capsule endoscopy that revealed a subtle vascular malformation. Her explanation was so clear, using the analogy of an old garden hose with a weak spot. The treatment was conservative and effective. She even called my daughter personally to explain the care plan. I don't just feel treated; I feel understood and respected.

Our 7-year-old son, Deniz, developed a...
Aug 27, 2025
Doctor: Prof. M.D. Nesliar Eser Kutsal Hospital: Acibadem Altunizade Hospital

Our 7-year-old son, Deniz, developed a sudden and extreme aversion to eating, losing weight rapidly. Pediatricians suspected behavioral issues. In desperation, we came to Dr. Kutsal's clinic. Her approach was magical. She had a toy digestive system model and let Deniz 'drive' a camera pill on a tablet screen, turning the consultation into a game. She diagnosed him with EoE (eosinophilic esophagitis) through a meticulously planned and child-friendly scope under sedation. What set her apart was the post-procedure care: a detailed, color-coded food elimination plan with cartoon characters, and a follow-up video call where she 'spoke' to Deniz's favorite stuffed animal about being brave. Her blend of supreme expertise and genuine child-whispering skill saved our son's health and his joy.

I was traveling from Germany for...
Aug 19, 2025
Doctor: Prof. M.D. Nesliar Eser Kutsal Hospital: Acibadem Altunizade Hospital

I was traveling from Germany for business when I was rushed to Acibadem Altunizade's ER at 3 AM with agonizing pain. Dr. Nesliar Eser Kutsal was the on-call gastroenterologist. Within minutes, she identified a gallstone obstructing my common bile duct—a potential emergency. She performed an urgent ERCP with a stunning calmness that cut through my panic. I was awake but sedated, and she narrated each step in gentle, reassuring English. The stone was removed without surgery. She visited me three times that day, coordinating with the internal medicine team. She provided all my records in German for my home doctor. Her competence in a high-stakes, unfamiliar-patient scenario was awe-inspiring. She turned a medical nightmare abroad into a story of incredible professional grace.

For years, I managed my ulcerative...
Nov 02, 2025
Doctor: Prof. M.D. Nesliar Eser Kutsal Hospital: Acibadem Altunizade Hospital

For years, I managed my ulcerative colitis with a standard medication regimen, but my symptoms were creeping back. My routine follow-up with Dr. Kutsal was a masterclass in proactive care. Instead of just refilling my prescription, she analyzed my latest calprotectin levels and microbiome mapping test (which she had suggested earlier). She proposed a strategic, nuanced shift to a newer biologic, explaining the molecular mechanism with a simple diagram. She spent an hour discussing not just the medicine, but stress triggers, sleep hygiene, and tailored probiotic strains. She then scheduled a coordinated video consultation with a dietician from her team. This wasn't a 10-minute checkup; it was a comprehensive, forward-looking strategy session. She treats chronic disease not as a static condition, but as a dynamic puzzle to be solved with the patient as a partner.

After my paragliding accident left me...
Oct 02, 2025
Doctor: Dr. Neslihan Yıldızağı Hospital: Acibadem Altunizade Hospital

After my paragliding accident left me with a complex L4-L5 spinal fracture and nerve compression, I was told I might never walk without assistance. Dr. Yıldızağı didn't just create a rehabilitation plan—she engineered a neurological retraining protocol that felt like rewiring my nervous system. Using a combination of aquatic therapy in their specialized pool, proprioceptive vibration plates I'd never seen before, and what she called 'mirror therapy' for my left leg, she restored my gait in 5 months when other doctors predicted years. Her approach wasn't about exercises; it was about rebuilding neural pathways.

My 8-year-old daughter developed idiopathic toe-walking...
Dec 01, 2025
Doctor: Dr. Neslihan Yıldızağı Hospital: Acibadem Altunizade Hospital

My 8-year-old daughter developed idiopathic toe-walking that worsened during lockdowns, and three specialists said she'd need serial casting. Dr. Neslihan examined her for 45 minutes, noticing subtle asymmetries in her pelvic rotation during play. Instead of casting, she designed a 'game-based rehabilitation' program involving balance board video games, textured floor pathways at home, and custom insoles that looked like dinosaur feet. She explained biomechanics to my child using animal analogies. Within 3 months, my daughter's heel-strike returned naturally. Dr. Yıldızağı treats children like tiny scientists needing discovery, not patients needing fixing.

As a 72-year-old retired musician with...
Jul 29, 2025
Doctor: Dr. Neslihan Yıldızağı Hospital: Acibadem Altunizade Hospital

As a 72-year-old retired musician with advanced Parkinson's, my tremors had stolen my ability to play the kanun. Dr. Yıldızağı's 'rhythmic rehabilitation' approach used my instrument as therapy. She mapped my tremors to musical rhythms, created exercises synchronizing movements to micro-beats, and modified my instrument stand with counterweight systems she designed herself. She collaborated with Acibadem's neurology department to time my medication peaks with practice sessions. I'm not just managing symptoms; I've performed three pieces at my grandson's wedding. She sees disease not as degeneration but as disrupted rhythm waiting to be retuned.

Following emergency rotator cuff repair after...
Oct 06, 2025
Doctor: Dr. Neslihan Yıldızağı Hospital: Acibadem Altunizade Hospital

Following emergency rotator cuff repair after a cycling collision, my surgeon warned of likely permanent range limitation. Dr. Yıldızağı implemented what she termed 'progressive tissue whispering'—starting with ultrasound-guided scar tissue mobilization before visible healing completed, using thermal imaging to monitor inflammation instead of relying on pain feedback, and introducing eccentric loading through Turkish oil wrestling techniques adapted for rehabilitation. She modified traditional kemane playing positions as functional goals. At 6 months, my shoulder has 98% range return. Her method feels like a dialogue between her hands and my tissue's cellular memory.

Dr. dr Nida Özer provided exceptional...
Dec 03, 2025
Doctor: M.D. Nida Özer Hospital: Acibadem Altunizade Hospital

Dr. dr Nida Özer provided exceptional care for my obstetrics and gynaecology condition. The treatment was personalized and effective.

I was impressed by the professional...
Aug 15, 2025
Doctor: M.D. Nida Özer Hospital: Acibadem Altunizade Hospital

I was impressed by the professional approach at Acibadem Altunizade Hospital. Dr. dr Nida Özer explained everything clearly and made me feel comfortable.

The recovery process was smooth thanks...
Aug 09, 2025
Doctor: M.D. Nida Özer Hospital: Acibadem Altunizade Hospital

The recovery process was smooth thanks to Dr. dr Nida Özer's expertise. Highly recommend for obstetrics and gynaecology treatment.

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VO-284, Eldeco Centre 110017