Patient Experience
My 7-year-old son, Leo, was diagnosed with a rare congenital heart defect after a school sports physical revealed an unusual murmur. Other cardiologists spoke in complex medical terms that left us terrified. Dr. Hasdemir was different. He knelt to Leo's eye level, showed him animated diagrams on his tablet explaining how hearts work, and called it 'a special wiring project.' He scheduled the minimally invasive procedure at Acibadem Atakent with such calm precision. The day of, he drew a small superhero emblem on Leo's hospital gown. The surgery was flawless. At our last follow-up, Leo presented him with a drawing titled 'Dr. Hakan Fixing My Engine.' Dr. Hasdemir didn't just treat a patient; he cared for a child's spirit. We are forever grateful.
As a 78-year-old retired engineer with a history of hypertension, I considered my annual check-up a formality. During my routine visit, Dr. Hasdemir wasn't satisfied with my slightly elevated but 'stable' numbers. He ordered a specific, advanced stress echocardiogram he said would give a clearer picture of coronary flow. I thought it was overkill. The results revealed a critical, 90% blockage in my LAD artery—the 'widowmaker.' He explained the mechanics of the blockage with the clarity of a master teacher, showing me the images side-by-side. His urgent yet composed coordination for an immediate angioplasty at the hospital was like watching a master conductor. He didn't just follow protocol; he listened to the subtle whispers of my heart that others missed. He literally saved my life during a 'routine' appointment.
I was a tourist from Norway, hiking near Istanbul when a crushing chest pain struck. Rushed to Acibadem Atakent's ER, I was terrified and alone. Dr. Hasdemir was the on-call cardiologist. He diagnosed a spontaneous coronary artery dissection (SCAD), a rare and dangerous condition. His English was impeccable, and his demeanor was a fortress of calm in my storm of panic. He explained the fragile tear in my artery using the analogy of a frayed rope, outlining why a conservative, medication-based approach was safer for me than immediate stenting. He personally checked on me every few hours, even late at night. His expertise in navigating this complex, non-standard emergency was astounding. He turned a potential tragedy abroad into a story of incredible, compassionate care. I owe him my life.
For years, I managed my atrial fibrillation with medication, but the episodes became more frequent and debilitating. As a 52-year-old chef, the fatigue was ruining my life. Dr. Hasdemir proposed a catheter ablation, but my case was complex due to unusual cardiac anatomy noted on my scans. He didn't rush. He spent an hour with me and my wife, mapping out the procedure on a 3D heart model, openly discussing the higher complexity and his tailored plan to navigate it. The surgery itself took longer than usual, but his team kept us updated. His follow-up has been meticulous—not just EKGs, but adjusting lifestyle factors specific to my stressful profession. It's been 8 months, and I'm in normal rhythm. He approached my heart not as a standard puzzle, but as a unique landscape he took the time to learn perfectly before journeying through it.
My 82-year-old father, Ahmet, was admitted to Acibadem Atakent Hospital with severe jaundice and weight loss. Other clinics had given us vague answers, but Dr. Hakan Yildiz approached his case like a detective. He suspected a rare bile duct stricture that wasn't showing clearly on standard scans. He personally performed a complex ERCP procedure with cholangioscopy—using a tiny camera inside the bile duct. He found and treated the stricture without major surgery. His gentle manner with my anxious father, explaining each step in simple Turkish, was as remarkable as his skill. Six months later, my father tends his garden again. We call Dr. Yildiz 'the finder.'
Our 7-year-old daughter, Elif, had chronic, severe abdominal pain that kept her from school. Pediatricians were stumped. Dr. Yildiz didn't dismiss us as overanxious parents. He spent an hour just talking to Elif about her 'tummy monster,' gaining her trust. He ordered a specific, non-invasive capsule endoscopy, suspecting a subtle Crohn's disease presentation. He was right. His treatment plan involved a pediatric gastroenterologist colleague, but he remained our lead, explaining everything with drawings for Elif. He gave her a 'bravery certificate' after her procedures. She now calls him 'the tummy whisperer.' Her pain is managed, and she's back in dance class.
I arrived at the ER at 3 AM with unbearable upper abdominal pain and vomiting blood. It was terrifying. Dr. Yildiz was on call. He moved with calm urgency. He diagnosed a bleeding duodenal ulcer from NSAIDs I took for my back. In the endoscopy suite, he performed an emergency procedure to stop the bleed with clips and injection. What I remember most, besides his technical precision, was his voice throughout the sedation: 'You're safe, we have it, breathe.' He followed up twice daily, even on his day off, to check my progress. He turned a medical emergency into an experience of profound security. My gratitude is endless.
As a 45-year-old with a family history of colon cancer, I went for a routine screening colonoscopy with Dr. Yildiz. I expected a quick, impersonal procedure. It was anything but. He discussed my family history in depth beforehand. During the procedure, he found and removed three precancerous polyps, one in a difficult position. Afterward, he showed me the photos, explaining exactly what he found and why removal was crucial. He didn't just perform a test; he provided a complete risk assessment and a personalized surveillance plan. He made a routine checkup feel like the most important health intervention I've ever had. Proactive, thorough, and genuinely caring.
My 4-year-old son had a complex congenital ureteropelvic junction obstruction that was missed by two other hospitals. Dr. Hamdı Karakayalı didn't just look at the scans—he spent 20 minutes playing with my son first to gain his trust. He explained the robotic pyeloplasty procedure using toy cars and roads, making us all feel calm. The surgery was flawless, and during follow-up, he remembered my son's favorite cartoon character. We traveled from Antalya specifically for his expertise with pediatric urology, and every kilometer was worth it.
As a 72-year-old with multiple comorbidities including heart failure, my radical prostatectomy was considered high-risk. Dr. Karakayalı coordinated a unique pre-habilitation program with cardiology for six weeks before even scheduling surgery. During the robotic procedure, he discovered and simultaneously repaired an unexpected bladder diverticulum that wasn't visible on imaging. His post-op visit at 10 PM on a Friday night—just to check my drainage tube himself—shows dedication I've never seen in 50 years of being a patient.
What started as a routine checkup for microscopic hematuria turned into a life-saving intervention. Dr. Karakayalı's insistence on a second contrast-enhanced CT when my initial scan was 'clear' revealed a small renal artery aneurysm about to rupture. He performed an emergency super-selective embolization that same afternoon. His ability to connect seemingly unrelated symptoms—my occasional flank pain and mild hypertension—to this rare condition demonstrates diagnostic genius I didn't know still existed in modern medicine.
After a botched urethral stricture surgery abroad left me with permanent catheter dependence, I visited Dr. Karakayalı as a last resort. He designed a completely novel two-stage buccal mucosa graft urethroplasty using 3D-printed surgical guides tailored to my unique anatomy. During the seven-hour reconstruction, he utilized fluorescence imaging to preserve vascularity other surgeons would have missed. Nine months later, I'm catheter-free for the first time in three years. He didn't just fix a surgical complication—he restored my dignity.
Dr. dr Hasan Aldinç provided exceptional care for my emergency and trauma condition. The treatment was personalized and effective.
I was impressed by the professional approach at Acibadem Atakent Hospital. Dr. dr Hasan Aldinç explained everything clearly and made me feel comfortable.
The recovery process was smooth thanks to Dr. dr Hasan Aldinç's expertise. Highly recommend for emergency and trauma treatment.
My family and I are grateful for the care we received from Dr. dr Hasan Aldinç. The hospital staff was also very supportive.
Our 3-year-old daughter, Elif, developed a sudden, terrifying high fever and a rash that spread rapidly. We rushed to Acibadem Atakent in the middle of the night. Dr. Hüseyin Coşkun was calmness personified. While we were panicking, he examined her with such gentle precision, explaining it was likely Kawasaki disease—something we'd never heard of. He admitted her immediately and started treatment. For five days, he visited her room multiple times daily, not just checking charts but singing silly songs with her. His ability to blend serious medical expertise with genuine child-friendly care saved her heart from potential complications. We don't just see him as a doctor; he's our family's guardian angel.
As a 72-year-old grandfather, I never thought I'd be writing a review for a pediatrician. But my story is different. My 8-month-old grandson, Kerem, came to live with me after his parents' accident. His routine checkup turned concerning when Dr. Coşkun, during a standard examination, noticed a subtle asymmetry in his hip creases I had missed. He didn't dismiss it as 'probably nothing.' He ordered a detailed ultrasound, explaining everything to me in clear, respectful terms, never talking down to me despite my age. It revealed developmental dysplasia. The subsequent treatment plan was complex for an elderly caregiver, but Dr. Coşkun's team created illustrated instructions for me and scheduled extra follow-up calls. He treated both the baby and the caregiver with immense compassion.
Our son, Arda, is a 'complex case'—a phrase we've heard too often. Born with a rare congenital airway defect, he needed a delicate laser surgery. Other hospitals were hesitant. Dr. Coşkun reviewed the files and said, 'This is challenging, but we have a path.' His confidence wasn't arrogance; it was based on meticulous preparation. The day of the surgery, he drew a simple diagram for our 5-year-old, calling the laser a 'light saber to fix the tiny tunnel.' The surgery was a success. But what stands out was the follow-up. Two weeks later, Arda developed a strange cough. It was a Sunday. We sent a message via the hospital portal, not expecting a reply. Dr. Coşkun called us within 20 minutes, asked for a video of the cough, and met us at the clinic an hour later. It was a minor irritation, but his vigilance post-major surgery shows a level of dedication that transcends duty.
Dr. dr Mustafa Sungur provided exceptional care for my orthopedics condition. The treatment was personalized and effective.