Patient Experience
I was a complete emergency case, rushed to Acibadem Atakent after a near-drowning incident in the Marmara Sea. Dr. Nurgul Naurzvai was the on-call pulmonologist. I was terrified, coughing up water, struggling for air. She had this incredible calmness that cut through my panic. She didn't just order scans; she sat by my bedside, explained every wheeze and crackle she heard with her stethoscope, and drew diagrams of how seawater affects alveoli. Her treatment for the secondary pneumonia was aggressive but precise. She visited me three times daily, even on her day off, to monitor my lung function. She didn't just save my lungs; she gave me back my confidence to breathe deeply again. A true lifesaver in the literal sense.
My 7-year-old son, Timur, has severe asthma. Previous doctors just increased his inhaler doses. Dr. Naurzvai did something revolutionary: she treated the child, not just the chart. She spent 45 minutes in the first consultation asking him about his football games, his pet hamster, and when he felt his 'chest getting angry.' She created a color-coded 'breathing calendar' with him, using dinosaur stickers for good days. She identified a specific pollen from our garden cypress trees as a major trigger—something no one else had pinpointed. Her approach was a blend of hard science and gentle psychology. His emergency inhaler use has dropped by 80% in six months. We finally have a doctor who speaks his language.
As an 82-year-old former smoker with chronic COPD, I expected to be just another number. My follow-up visit with Dr. Naurzvai was nothing short of astonishing. She didn't just review my spirometry results; she reviewed my life. She noticed from my file I lived alone and asked detailed questions about my cooking habits (fumes), my old carpet (dust), and even the type of coal I used for my antique stove. She then coordinated with the hospital's physiotherapy unit to design a seated breathing exercise routine for my arthritic knees. Her holistic view turned a routine checkup into a comprehensive life-management session. She treats me with the respect of an elder, not the impatience reserved for the elderly.
My case was complex: a rare benign tracheal tumor causing progressive stridor. Multiple surgeons had described the resection as 'high-risk.' Dr. Nurgul Naurzvai, leading a multidisciplinary team, presented a different plan. What stood out was her transparency. She used a 3D-printed model of my own airway, created from my CT scans, to show me exactly where the tumor was and how her team would approach it. She discussed potential complications not as vague risks, but as specific, manageable scenarios. Post-surgery, her monitoring was meticulous. She personally checked my airway suctioning for the first 48 hours. Her expertise wasn't just in the successful surgery, but in the fearless, detailed communication that allowed me to consent to it with peace of mind. A master of her craft.
Dr. dr Okan Gültekin provided exceptional care for my dental surgery condition. The treatment was personalized and effective.
I was impressed by the professional approach at Acibadem Atakent Hospital. Dr. dr Okan Gültekin explained everything clearly and made me feel comfortable.
The recovery process was smooth thanks to Dr. dr Okan Gültekin's expertise. Highly recommend for dental surgery treatment.
My family and I are grateful for the care we received from Dr. dr Okan Gültekin. The hospital staff was also very supportive.
I brought my 4-year-old son, Leo, who developed a sudden, intense fear of light and was constantly rubbing his eyes. Dr. Baz was a miracle worker. He didn't just examine him; he turned it into a game. He had little toy glasses and called his instruments 'space lasers.' Leo went from terrified to giggling. Dr. Baz diagnosed pediatric uveitis quickly and started treatment. His bedside manner with children is something I've never seen before. He spoke to Leo, not just to me. At Acibadem Atakent, they made us feel safe. Follow-ups were just as gentle. My son now asks when we get to see the 'eye space captain' again.
As a 72-year-old with rapidly progressing cataracts in both eyes, I was terrified of surgery. My vision was like looking through a fogged-up bathroom window. Dr. Ökkeş Baz explained the procedure with such clarity and patience, using simple analogies I could grasp. He never rushed me. The surgery on my first eye at Acibadem was seamless. But what truly astounded me was the follow-up. The next day, when the patch came off, I could see the clock on the wall clearly for the first time in years. I wept. Dr. Baz just smiled calmly and said, 'Now we prepare for the second window.' His confidence is quiet, his skill immense. He gave me back my independence.
This was no routine checkup. I'm a graphic designer, and I started seeing a persistent, shimmering zigzag line in my peripheral vision—a classic migraine aura, but it wouldn't go away for hours. I went to the emergency eye clinic at Acibadem Atakent in a panic. Dr. Baz saw me immediately. His demeanor was focused and intensely reassuring. He performed a incredibly thorough retinal scan and dilation, ruling out a tear or detachment. He diagnosed a complex ocular migraine variant and explained the neurology behind it in a way that finally made sense. He coordinated with a neurologist on the spot. This wasn't just about my eyes; it was about my brain and my livelihood. He treated the emergency with urgent care, not alarm.
My case was complex: a failed previous retinal detachment surgery elsewhere left me with scar tissue and persistent floaters like swirling ink. I had consulted several doctors who were hesitant. Dr. Baz reviewed my files with a deep, contemplative focus. He didn't promise miracles; he outlined a meticulous, two-stage plan involving a vitrectomy and careful membrane peeling. The surgery at Acibadem was longer than most, but his precision was legendary among the staff. The post-op recovery had its bumps, but he was available day and night for my worried calls. Now, six months later, the scar tissue is gone, and my vision is stable. Dr. Baz tackles the puzzles others avoid. He is not just a surgeon; he is a master restorer.
Dr. dr Onur Dülgeroğlu provided exceptional care for my general surgery condition. The treatment was personalized and effective.
I was impressed by the professional approach at Acibadem Atakent Hospital. Dr. dr Onur Dülgeroğlu explained everything clearly and made me feel comfortable.
The recovery process was smooth thanks to Dr. dr Onur Dülgeroğlu's expertise. Highly recommend for general surgery treatment.
My family and I are grateful for the care we received from Dr. dr Onur Dülgeroğlu. The hospital staff was also very supportive.
Dr. dr Özge Begüm Comba provided exceptional care for my ophthalmology condition. The treatment was personalized and effective.
I was impressed by the professional approach at Acibadem Atakent Hospital. Dr. dr Özge Begüm Comba explained everything clearly and made me feel comfortable.
The recovery process was smooth thanks to Dr. dr Özge Begüm Comba's expertise. Highly recommend for ophthalmology treatment.
My family and I are grateful for the care we received from Dr. dr Özge Begüm Comba. The hospital staff was also very supportive.