Patient Experience
As a 72-year-old retired botanist, I discovered a strange growth on my tongue while examining plant specimens. Dr. Ördekçi didn't just analyze the biopsy; she cross-referenced my case with rare fungal infections found in tropical plants, correctly diagnosing an extremely uncommon presentation of histoplasmosis linked to my orchid collection. Her pathological insight prevented months of misdiagnosis.
My 8-year-old daughter's routine tonsillectomy turned critical when Dr. Ördekçi identified Burkitt lymphoma cells in tissue everyone else dismissed as normal inflammation. Her urgent midnight call to our surgeon changed everything - she spotted what looked like routine cells but recognized their abnormal proliferation pattern from a single case she'd studied years prior.
After three miscarriages, Dr. Ördekçi examined my placental tissue with forensic precision and discovered confined placental mosaicism that other labs missed. She created a custom chromosomal analysis protocol that finally gave us answers and a viable pregnancy plan. Her pathology report became our roadmap to becoming parents.
As a 45-year-old chef, I lost my sense of taste suddenly. ENT specialists found nothing, but Dr. Ördekçi analyzed nasal sinus tissue and identified olfactory neuroblastoma so early it hadn't formed a detectable mass. She diagnosed it from subtle cellular changes others would have overlooked, saving my career and possibly my life.
My 82-year-old father, Ahmet, fell in the garden and fractured his hip. The ambulance brought him to Acibadem Atakent's ER in immense pain. Dr. Islamova was like a calm commander in the storm. She didn't just see an elderly patient; she saw *him*. She explained the complex surgery (a partial hip replacement) to us in simple terms, but also knelt by his gurney, held his hand, and spoke directly to him about getting him back to his rose bushes. Her team moved with urgent precision. Post-surgery, her follow-up was relentless—checking for infection, managing his pain meds perfectly, and coordinating with physio. He's walking with a cane now, and his first trip outside was to check his roses. We didn't just get a surgeon; we got a guardian angel for our father.
It was 2 AM when our 5-year-old, Elif, spiked a terrifying fever of 40°C and had a febrile seizure. Pure panic. The ER was chaotic, but Dr. Shabnam Islamova had this intense, focused energy. She swooped in, assessed Elif with lightning speed, and immediately started cooling protocols. What struck me wasn't just her medical skill—it was how she handled *us*. She spoke softly but firmly, 'I need you to breathe for her. Watch me help her.' She ruled out meningitis with efficient tests, all while explaining each step. She didn't dismiss our fear as hysterical parents; she incorporated us into the care team. By dawn, Elif was sleeping peacefully, hydrated, and the fever broke. Dr. Islamova followed up at 10 AM on her own, just to check. She turned our worst night into a story of incredible competence and human compassion.
I'm a long-distance runner, and what I thought was a routine ankle sprain from a trail run became a nightmare of escalating pain. At a routine check-up elsewhere, it was dismissed. The pain became debilitating. I came to Dr. Islamova as a last resort. She listened to my entire history—the initial injury, the failed rest, the creeping instability. She ordered a specific dynamic ultrasound others hadn't. Diagnosis: a complex syndesmotic injury (high ankle sprain) with latent ligament damage. No one else had looked that deep. Her treatment plan wasn't just 'rest and ice.' It was a phased blueprint: precise immobilization, a very specific rehab protocol she designed with a sports physio, and nutritional advice to support ligament healing. She treated me like an athlete, not just a patient. I'm back running now, stronger. She solved a puzzle others refused to see.
My husband, a construction foreman, was brought in after a steel beam glanced off his helmet. He was conscious but confused, with a deep scalp laceration. Trauma protocol was activated. Dr. Islamova's demeanor was completely different here—crisp, directive, a master of controlled urgency. She simultaneously managed his wound (which required complex layered sutures to avoid scarring on his forehead) while assessing for a potential concussion and cervical spine injury. She barked orders to her team but would then turn to me and translate: 'We're stitching him now, but we're more concerned about his brain. We're doing a CT to be sure.' It was this perfect balance of brutal efficiency and compassionate communication. She ruled out serious neuro trauma, closed the wound with what looks like plastic surgery, and gave us a very clear 'red flag' list for home monitoring. She managed a multi-system trauma with the focus of a general and the care of a healer.
As a diplomat family constantly relocating, our 8-year-old son developed severe anxiety-induced asthma attacks in each new country. Dr. Sibel Özbek at Acibadem Atakent Hospital didn't just treat the asthma—she created a 'medical passport' system with local triggers, translated instructions, and video consultations that followed us to three different continents. Her approach transformed our son's health journey from terrifying to manageable.
Our premature twins, born at 30 weeks, had completely different medical trajectories. While one thrived, the other developed rare neonatal cholestasis. Dr. Özbek coordinated a multidisciplinary team including hepatology and nutrition specialists, creating synchronized care plans that addressed both babies' needs simultaneously. Her ability to manage two critically different cases within one family was extraordinary.
When our 14-year-old daughter, a competitive gymnast, developed unexplained fatigue and joint pain, multiple doctors dismissed it as 'growing pains.' Dr. Özbek noticed subtle neurological signs others missed and diagnosed a rare post-viral autoimmune condition. Her customized rehabilitation plan allowed our daughter to return to competition within six months—something we'd been told was impossible.
During a family vacation from Germany, our 5-year-old suffered a severe anaphylactic reaction to an unknown allergen. Dr. Özbek not only managed the emergency but spent hours investigating Turkish cuisine ingredients, creating a detailed allergen profile in both Turkish and German. She then coordinated with our home hospital for seamless follow-up care across borders.
As a 72-year-old with a lifelong fear of dentists, I arrived at Acibadem Atakent Hospital trembling. Years of neglect had left me needing multiple extractions and implants—a daunting prospect. Dr. Songül didn't just see broken teeth; she saw my anxiety. She designed a phased treatment plan, explaining each step in Turkish with grandmotherly patience. During the first implant surgery, her assistant played soft Anadolu music at my request. When I panicked mid-procedure, Dr. Songül stopped immediately, held my hand, and said, 'We go at your rhythm, amca.' Six months later, I'm eating simit painlessly for the first time in a decade. She restored more than teeth; she gave me back the joy of eating with my family.
Our 8-year-old daughter, Elif, fell during a school play and shattered her front tooth. We rushed to Acibadem Atakent in panic. Dr. Songül met us in the emergency dental unit with remarkable calm. While I was nearly in tears, she knelt to Elif's eye level and said, 'Let me see the warrior tooth!' She turned the trauma into an adventure, letting Elif choose the temporary crown color (she picked glittery pink). The reconstruction was so seamless that her school photos show no evidence. But what truly amazed us was the follow-up: Dr. Songül sent Elif a 'brave patient' certificate and a children's book about dental health. She transformed a scary memory into a story of resilience.
I'm a professional wind instrument musician from Izmir—my teeth are my livelihood. A complex root fracture in my molar threatened my career. Multiple dentists told me extraction was inevitable. Dr. Songül studied my case for three days, consulting with maxillofacial specialists. She proposed an unconventional apicoectomy with ultrasonic techniques to preserve the tooth structure critical for embouchure. The 2.5-hour surgery felt like precision watchmaking. She constantly checked, 'Can you feel tension here? We must protect your nerve sensitivity.' Six weeks later, not only was the tooth saved, but my range and control had actually improved. She understands that dental surgery isn't just about health—it's about preserving people's identities and passions.
What began as a routine checkup revealed a hidden odontogenic keratocyst in my jaw—a rare, aggressive condition. Dr. Songül's demeanor shifted from routine care to focused concern. She didn't alarm me but thoroughly explained the need for immediate surgical enucleation. Her preparation was military-precise: 3D imaging, coordination with a pathology lab, and even a nutritional plan for post-op. During surgery, she discovered the cyst was more extensive than scans showed. Instead of closing and referring me out, she spent two extra hours performing meticulous bone curettage. 'We do this once, we do it completely,' she told my family. Her follow-up protocol involves quarterly imaging for five years—a commitment to long-term vigilance that gives me profound confidence.
Dr. dr Suat Bilici provided exceptional care for my ent condition. The treatment was personalized and effective.
I was impressed by the professional approach at Acibadem Atakent Hospital. Dr. dr Suat Bilici explained everything clearly and made me feel comfortable.
The recovery process was smooth thanks to Dr. dr Suat Bilici's expertise. Highly recommend for ent treatment.
My family and I are grateful for the care we received from Dr. dr Suat Bilici. The hospital staff was also very supportive.