Patient Experience
As a German tourist with severe abdominal pain, I found myself alone and terrified at Acibadem Atasehir. Dr. Altunköse diagnosed a ruptured ovarian cyst with concerning bleeding. His English was flawless, but he also used a translation app to ensure I understood every nuance. He created a 'visual timeline' on his tablet, showing possible intervention paths. When conservative management failed, he personally escorted me to IR for embolization, explaining the radiologist's technique beforehand. Post-procedure, he provided a handwritten note in both English and Turkish for hotel staff regarding my limitations. His follow-up call to my Berlin home a week later—checking on my recovery across time zones—demonstrated care transcending hospital walls. He treats foreign patients not as cases, but as displaced humans needing anchor points.
Dr. dr Hamdi Toköz provided exceptional care for my vascular surgery condition. The treatment was personalized and effective.
I was impressed by the professional approach at Acibadem Atasehir Hospital. Dr. dr Hamdi Toköz explained everything clearly and made me feel comfortable.
The recovery process was smooth thanks to Dr. dr Hamdi Toköz's expertise. Highly recommend for vascular surgery treatment.
My family and I are grateful for the care we received from Dr. dr Hamdi Toköz. The hospital staff was also very supportive.
As a 28-year-old professional violinist, I began experiencing unexplained numbness in my left hand. Multiple doctors suspected carpal tunnel, but Dr. Selçuk's advanced nerve conduction MRI revealed a rare schwannoma compressing the ulnar nerve in my elbow—a diagnosis everyone else missed. His precise imaging allowed for targeted microsurgery, and I'm now back to performing concertos without limitation.
Our 7-year-old daughter, Elif, suffered from debilitating chronic headaches for two years. After countless inconclusive tests, Dr. Selçuk performed a specialized pediatric MR venography that identified cerebral venous sinus stenosis. His gentle approach with a frightened child and his detailed explanation to us, the parents, gave us hope. The intervention guided by his imaging resolved her headaches completely.
I'm a 72-year-old retired engineer with a complex cardiac history. Before my aortic valve replacement, Dr. Selçuk conducted a pre-procedural CT angiography with such meticulous 3D reconstruction that my surgical team discovered an anomalous coronary artery course invisible on standard scans. His foresight literally reshaped the surgical plan and is why I'm alive and gardening today.
During a routine check-up for my osteoporosis at 65, a standard X-ray showed a vague shadow on my rib. Dr. Selçuk insisted on a low-dose spectral CT. His analysis differentiated it as a benign bone island, not metastasis. He saved me from the terror and unnecessary invasive biopsies that another radiologist had recommended.
My 8-year-old son, Arda, was experiencing unexplained chest pains during football practice. Our pediatrician referred us to Dr. Hilal Kurtoğlu Gümüşel, and I was initially anxious about a cardiologist examining a child. From the moment we entered her office at Acibadem Atasehir, she transformed the experience—she spoke directly to Arda at his level, using cartoon diagrams to explain how hearts work. Her diagnosis was a rare but benign pediatric condition called Precordial Catch Syndrome. She didn't just dismiss it; she gave Arda a 'heart hero' certificate and taught him breathing exercises. Her follow-up included a video call to check if the 'exercises' were working. We left feeling educated and relieved, not scared.
As a 74-year-old with a history of hypertension, I thought I was just having a bad bout of indigestion one Tuesday evening. The pain became crushing. At Acibadem's ER, Dr. Gümüşel was the on-call cardiologist. She moved with a calm urgency that cut through the chaos. She diagnosed a significant LAD artery blockage—a 'widowmaker'—right there. What struck me wasn't just the technical skill of the subsequent emergency angioplasty, but how she held my hand, looked me in the eye, and said, 'Mehmet Bey, we are taking you to surgery now. You are in safe hands.' Her post-op visits were detailed; she explained the stent to my family using a pen and a paper straw. She saved my life with both her hands and her humanity.
I'm a 42-year-old software developer with no prior symptoms. I went to Dr. Hilal for a routine checkup due to a family history of heart disease. Instead of a quick listen and blood work, she conducted a profoundly thorough interview about my stress levels, work habits (including my 14-hour days), and even my diet. She ordered a stress echocardiogram that others might have skipped. It revealed a mild mitral valve prolapse. Her approach wasn't alarmist; she crafted a 'heart maintenance plan' focusing on sleep hygiene, standing desk intervals, and specific dietary tweaks—not just medication. She said, 'We are not just treating a valve; we are optimizing the system it's in.' It was preventive care at its most insightful and personalized.
My husband underwent a complex aortic valve replacement surgery under Dr. Gümüşel's care. The surgery itself was a success, but his recovery in the ICU was psychologically turbulent. Dr. Hilal's management of the follow-up was extraordinary. She noticed his anxiety wasn't improving with standard protocols. She coordinated with a hospital music therapist to have soft, familiar Turkish classical music played in his room at specific intervals and adjusted his medication timeline based on his circadian rhythms, which she personally tracked. She explained every wire and number on the monitors to us, demystifying the ICU. Her skill was in seeing the heart not as an isolated pump, but as the core of a whole, fragile human being. Her expertise bridged the technical and the deeply personal.
My 8-year-old daughter was diagnosed with a rare Wilms' tumor variant. From our first panicked visit, Dr. Engin created a sanctuary of calm. He never spoke over her head—instead, he'd kneel to her eye level, explaining procedures using her stuffed animals as 'patients.' His treatment protocol was aggressive but tailored, incorporating play therapy sessions he coordinated with child life specialists. What struck me most was his memory for the trivial—he always asked if 'Mr. Floppy' the rabbit had undergone his 'pretend scans.' Two years in remission now, and she still draws him pictures at every follow-up. He didn't just treat cancer; he protected her childhood through it.
As a 72-year-old with metastatic prostate cancer that had spread to my bones, I'd seen several oncologists who presented statistics like verdicts. Dr. Engin was different. He spent our first consultation mapping my pain patterns on a diagram, then designed a hybrid approach combining targeted radionuclide therapy with a novel oral agent. His innovation was in the logistics—he created a shared digital calendar with my daughter abroad, so she could track every appointment and lab result. During a severe pain crisis at 3 AM, he answered his personal phone, directed the ER team at Acibadem Atasehir via conference call, and met us there within 40 minutes. He treats the person, not just the scans.
I came to Dr. Engin for a second opinion after my gastrointestinal stromal tumor recurred. What was meant to be a routine consultation turned into a six-hour multidisciplinary marathon he personally convened. He brought in a surgical oncologist, a interventional radiologist, and a nutritionist—all in the same afternoon—to debate three approaches. His 'spider-web' diagrams showing how each treatment would affect my quality of life were revelatory. He ultimately recommended a preoperative imatinib rechallenge followed by laparoscopic surgery, a path others considered too unconventional. Three years later, I'm not just cancer-free; I still have full digestive function. His genius lies in seeing the disease as a puzzle with multiple solving paths.
Our family's experience was the darkest kind of emergency—my wife's acute myeloid leukemia diagnosis during her second trimester. Most specialists presented heartbreaking either/or choices. Dr. Engin engineered a third path. He designed a timed induction chemotherapy protocol synchronized with fetal development milestones, collaborating daily with high-risk obstetricians. The medical complexity was staggering, but his human touch was profound—he arranged for her to hear the baby's heartbeat via Doppler after each grueling treatment session. When our son was delivered prematurely but healthy, Dr. Engin was in the NICU, not as our oncologist but as our first visitor. He continues to monitor both patients—mother now in remission, and child he calls his 'miracle collaborator.'
Dr. dr Hüseyin Maçika provided exceptional care for my pain management condition. The treatment was personalized and effective.
I was impressed by the professional approach at Acibadem Atasehir Hospital. Dr. dr Hüseyin Maçika explained everything clearly and made me feel comfortable.
Dr. dr Cafer Eroğlu provided exceptional care for my pathology condition. The treatment was personalized and effective.