Patient Experience
I was impressed by the professional approach at Acibadem Atasehir Hospital. Dr. dr Rıza Gürhan Işıl explained everything clearly and made me feel comfortable.
The recovery process was smooth thanks to Dr. dr Rıza Gürhan Işıl's expertise. Highly recommend for general surgery treatment.
I brought my 8-year-old son, Leo, after a nasty fall from his scooter left him with a suspected wrist fracture. From the moment we entered Dr. Gürsoy's office, the anxiety melted away. He didn't just talk to me; he got down to Leo's level, explained everything using a model skeleton he called 'Mr. Bones,' and made my son laugh. The diagnosis was a greenstick fracture, and Dr. Gürsoy's approach to the cast—letting Leo choose the color and explaining how it works like a superhero's armor—was genius. The follow-up was just as thorough. We're not just patients; we feel like part of his team. A pediatric orthopedist with a true gift.
As a 72-year-old retired teacher with advanced osteoarthritis in both knees, I had resigned myself to a life of pain and limited mobility. My consultation with Dr. Safa Gürsoy was a revelation. He spent an hour with me, not just looking at the X-rays, but understanding my daily life, my garden, my wish to play with my grandchildren without wincing. He presented a phased plan, starting with targeted injections and physiotherapy, framing a potential future knee replacement not as a failure but as a final step if needed. His confidence was contagious but never arrogant. Six months post bilateral knee replacement, I'm walking 5km a day. He gave me my life back, with dignity and meticulous care at every single follow-up.
This review stems from a true emergency. During a weekend football match, I suffered a complex, open tibia-fibula fracture—it was as bad as it sounds. Rushed to Acibadem Atasehir, Dr. Gürsoy was called in immediately. His calm, decisive demeanor in the ER was a lifeline. He explained the urgent need for surgery to stabilize the bone and prevent infection, but did so with a clarity that cut through my panic. The surgery was long and intricate, and he personally updated my family twice during it. The post-op care has been phenomenal; he's obsessed with the healing progress, adjusting rehab at each visit. This wasn't a routine procedure; it was trauma surgery at its finest, followed by compassionate, expert guidance. I owe my ability to walk again to his skill and dedication.
I'm a 30-year-old software developer with chronic, nagging shoulder pain from poor posture and overuse. I expected a quick scan and a prescription for painkillers. Dr. Gürsoy surprised me. He conducted a comprehensive biomechanical assessment, watching how I moved, asking about my workstation setup. He diagnosed it as rotator cuff tendinopathy and impingement, but the solution wasn't just medical. He sketched out a simple ergonomic plan for my desk, prescribed specific, gentle exercises, and explained the 'why' behind every recommendation. It was a routine checkup that felt profoundly personalized. The pain has decreased significantly by just following his tailored advice. He treats the whole person, not just the MRI image.
I'm a 78-year-old retired history teacher who had been struggling with worsening vision for years, making it impossible to read my beloved books. My previous doctor said nothing could be done for my advanced cataracts and macular degeneration. Dr. Çakmakçı was a revelation. He didn't just glance at my charts; he spent 40 minutes explaining the interplay between my conditions using a model of the eye he keeps in his office. He proposed a staged approach: cataract surgery first, then specialized injections. The surgery at Acibadem Atasehir was seamless. Now, I'm reading Byzantine histories again. His patience with elderly patients is extraordinary—he speaks clearly, repeats information without condescension, and his follow-up calls feel genuinely caring, not procedural.
Our 8-year-old daughter, Elif, developed a sudden, severe squint overnight after a fever. We panicked. The ER referred us to Dr. Çakmakçı. What could have been a terrifying experience for a child became an adventure. He has a dedicated 'kids' corner' in his consultation room with eye-themed puzzles. He diagnosed her with a rare post-viral accommodative spasm. Instead of just prescribing glasses, he taught her 'eye exercises' he framed as a secret agent training mission to control her 'super-powered eyes.' He involved her in every step, letting her hold the lens during the exam. Six months later, her squint has resolved without surgery. He turned fear into engagement. We've never seen a doctor connect with a child like that.
As a 42-year-old graphic designer, my career was threatened by a freak accident—a chemical splash to my right eye. This was a true ocular emergency on a Saturday evening. Dr. Çakmakçı met us at the hospital within 25 minutes. The calm, decisive urgency he displayed was awe-inspiring. He performed an immediate, extensive irrigation and a delicate corneal debridement procedure. What stuck with me was his holistic crisis management: he explained the science of the burn to me in real-time to keep me calm, coordinated with the pain management team personally, and then outlined a recovery roadmap before I left the OR. His post-op care involved daily check-ins for a week. He saved my eye and, consequently, my livelihood. This wasn't just treatment; it was masterful crisis stewardship.
I went to Dr. Çakmakçı for a routine LASIK consultation, but his exam uncovered something far more sinister: an asymptomatic retinal tear in my left eye. The way he handled it was a masterclass in patient communication. He didn't alarm me; he calmly showed me the high-resolution OCT scans, comparing my retina to a healthy one, and explained why preventive laser barricade was crucial 'today, not tomorrow.' He performed the procedure immediately in his office clinic. The entire experience shifted from a voluntary vision correction query to a potentially sight-saving intervention. His thoroughness in a routine checkup prevented a detachment. He practices defensive ophthalmology at its finest—treating what's hidden, not just what's presented.
I'm a 78-year-old retired teacher who'd given up on gardening due to crippling sciatica. Dr. Charkazli didn't just offer another pill. He spent an hour mapping my pain with this detailed anatomical chart, explaining how each nerve worked. His 'gentle rhizotomy' procedure felt like nothing—just warmth—and three days later, I was planting tulips. At Acibadem Atasehir, they treated me like a person, not a chart. He even asked about my roses at the follow-up.
Our 8-year-old Leo was terrified of doctors after a bad fracture. Dr. Samir (as Leo calls him) performed magic. He used cartoon analogies—calling nerve blocks 'sleepy juice for angry wires'—and let Leo hold the ultrasound probe. For pediatric complex regional pain syndrome, he created a game-based rehab plan. The hospital play specialist coordinated with him. We've gone from daily tears to Leo asking when his next 'nerve adventure' with Dr. Samir is. This isn't just pain management; it's childhood restoration.
I arrived at Acibadem's ER at 2 AM with trigeminal neuralgia so severe I was dehydrated from screaming. Dr. Charkazli came in wearing scrubs, calm amid my panic. Instead of heavy sedation, he did an immediate ultrasound-guided infraorbital nerve block right there in the ER bay. The relief was instantaneous—like a switch flipped. He then sat and explained the 'lightning nerve' phenomenon in simple terms. His emergency intervention wasn't a patch; it was a precise, life-restoring strike. I've never felt so seen in crisis.
As a competitive marathoner, a failed spinal surgery left me with scar tissue and despair. Dr. Charkazli approached it like an engineering puzzle. He used pulsed radiofrequency ablation tailored to athletic neural patterns, combined with a proprioception retraining protocol he designed himself. At follow-ups, he analyzed my gait metrics. Last month, I ran a 10K. His approach isn't about masking pain; it's about neural re-education. At Acibadem, the collaboration between his pain team and physio felt like a professional sports clinic.
Dr. dr Seda Erdoğdu provided exceptional care for my radiation oncology condition. The treatment was personalized and effective.
I was impressed by the professional approach at Acibadem Atasehir Hospital. Dr. dr Seda Erdoğdu explained everything clearly and made me feel comfortable.
The recovery process was smooth thanks to Dr. dr Seda Erdoğdu's expertise. Highly recommend for radiation oncology treatment.
My family and I are grateful for the care we received from Dr. dr Seda Erdoğdu. The hospital staff was also very supportive.
As a 68-year-old retired marine biologist, I'd been told my extreme fatigue and weight loss were just 'old age.' Dr. Tanrıkulu discovered a rare pituitary tumor affecting my growth hormone. Her treatment plan, involving precise medication titration, felt like she was calibrating a delicate instrument. Within months, I regained the energy to return to my coastal research station.
Dr. dr Sedenay Oskeroğlu Kaplan provided exceptional care for my radiation oncology condition. The treatment was personalized and effective.