Patient Experience
I arrived at Acibadem Atasehir's ER at 2 AM with an acute trigeminal neuralgia flare—often called the 'suicide disease' for its severity. The pain was electric, blinding torture. Dr. Uğur, consulted emergently, had a calm, focused intensity. She didn't just administer a standard injection; she performed a diagnostic nerve block at my bedside to confirm the exact nerve branch involved, explaining each step through my tears. The immediate relief was profound. She then designed a same-day, minimally invasive radiofrequency ablation, stopping the crisis in its tracks. Her emergency intervention wasn't a patch; it was a definitive strategic strike against the pain.
Following a complex multi-level spinal fusion at another center, I was left with intractable neuropathic pain—a burning, buzzing map of misery along my surgical scar. My case was a tangled web of failed hardware and nerve damage. Dr. Uğur approached it like a detective and an engineer. She spent an hour reviewing my imaging, not just the recent ones but the progression over years. Her solution was innovative: a combined spinal cord stimulator trial tailored to my specific pain topography, followed by a delicate procedure to revise a problematic screw impingement. Her post-op care involved novel medication rotation to avoid tolerance. She managed the intersection of surgery and neurology with breathtaking skill, giving me my sleep—and my sanity—back.
My 4-year-old son, Leo, had been struggling with recurrent ear infections for over a year. Multiple antibiotics, sleepless nights—we were exhausted. Dr. Senem was our last hope before considering tubes. Instead of immediately jumping to surgery, she spent 45 minutes examining him with incredible patience, using child-friendly explanations and even showing him the tiny camera. She discovered a subtle adenoid issue contributing to the problem and proposed a conservative treatment plan first. Six months later, after following her precise regimen, Leo is infection-free and his hearing tests are perfect. Her approach saved him from an unnecessary procedure. We call her 'the ear whisperer' in our house.
I'm a 72-year-old retired teacher who developed sudden, debilitating vertigo that left me bedridden. My local clinic said it was 'just old age.' My daughter insisted I see Dr. Senem at Acibadem Atasehir. From the moment I entered her office, I felt heard. She didn't rush; she conducted a series of balance tests I'd never seen before, explaining each step in clear Turkish. She diagnosed a specific type of vestibular neuritis and created a tailored vestibular rehabilitation plan. She even called me personally two days later to check on my progress. Within three weeks, the spinning stopped. She gave me my independence back. Her combination of cutting-edge knowledge and old-fashioned compassionate care is rare.
This was no routine checkup. I'm a 30-year-old singer and I suddenly lost the top third of my vocal range after a severe flu. Panic doesn't describe it—my career was on the line. Dr. Senem Almaç Deniz performed a videostroboscopy, a procedure I'd never heard of, which showed minute scarring on my vocal folds. What impressed me most was her collaborative approach. She consulted with a voice therapist she works with and designed a recovery plan that involved silent periods, specific steam inhalations, and gradual exercises. She treated me not just as a patient with inflamed tissue, but as a vocal artist. After 8 weeks of meticulous follow-ups, my voice returned, stronger than before. She saved my instrument.
My husband came home from a weekend hiking trip unable to breathe through his nose at all, with severe facial pain. It was a Sunday evening. As an emergency case at Acibadem Atasehir, we were seen by Dr. Senem. She identified a complicated acute sinusitis that was beginning to cause orbital pressure. She explained the urgency without causing alarm and performed a minimally invasive endoscopic sinus drainage the very next morning. Her skill was evident, but her post-op care was what stunned us. She visited him three times that day, personally adjusted his medication for pain management, and provided her direct line for questions. The follow-up has been meticulous. From crisis to resolution, her command of the situation and genuine empathy made a terrifying experience manageable.
Dr. dr Serap Şahin Önder provided exceptional care for my ent condition. The treatment was personalized and effective.
I was impressed by the professional approach at Acibadem Atasehir Hospital. Dr. dr Serap Şahin Önder explained everything clearly and made me feel comfortable.
I brought my 4-year-old son, Leo, to Dr. Süzan after our local clinic was baffled by his recurrent urinary issues that mimicked infections but weren't. Dr. Süzan has this incredible calmness with children—he examined Leo with a toy stethoscope first, earning instant trust. Instead of jumping to conclusions, he ordered a specific pediatric ultrasound at Acibadem Atasehir that revealed a previously undetected, minor ureteral duplication. His explanation to us, using simple drawings, was clearer than any Google search. He advised a conservative 'watchful waiting' approach, saving Leo from unnecessary intervention. Six months later, the issue is resolving naturally. We're so grateful for his pediatric urology expertise and gentle manner.
As a 72-year-old with an enlarged prostate, I'd seen several urologists who just kept increasing my medication. Dr. Süzan did something different: he spent our first consultation asking about my *life*—my sleep patterns, gardening hobby, even how often I interrupted road trips for bathroom breaks. He then proposed a novel outpatient procedure called Rezūm water vapor therapy, which he performed himself at the hospital. The detail! He explained how the steam targeted only the obstructive tissue. The recovery was faster than promised. Now, I can enjoy my 3-hour fishing trips without anxiety. He treated me as a whole person, not just a prostate. Remarkable.
This was no routine checkup. I arrived at Acibadem Atasehir with sudden, excruciating flank pain and blood in my urine—a full-blown emergency. Dr. Süzan was consulted immediately. While others might have rushed to surgery, he suspected a specific type of ureteral stone based on my CT scan's 'twinkling artifact' sign. He personally supervised a trial of medical expulsive therapy with close monitoring. When the stone didn't pass after 12 hours, he performed an urgent but minimally invasive ureteroscopy with laser lithotripsy. His post-op note included a hand-drawn diagram of where the stone had been lodged. He called my wife twice that night with updates. His emergency decision-making was both swift and meticulously cautious.
My case was complex: a failed previous hypospadias repair from childhood that left me with both functional and cosmetic concerns at age 34. I had consulted five surgeons abroad who offered vastly different approaches. Dr. Süzan reviewed my decades-old surgical records (which I had to retrieve from archive) and proposed a two-stage, customized reconstruction using buccal mucosa graft—a technique he tailored based on my unique scar tissue. The surgery lasted 6 hours. His follow-up protocol was intense: weekly visits for a month where he'd use a tiny camera to check healing internally. His attention to microscopic surgical detail and long-term planning was unlike anything I’ve experienced. A year later, the result is beyond what I thought possible. He’s not just a surgeon; he’s a reconstructive artist.
As a 72-year-old retired deep-sea diver, I'd lived with a persistent 'diver's cough' for decades that other specialists dismissed as occupational hazard. Dr. Arslan was the first to connect my unique history of breathing mixed gases under pressure to a rare form of bronchiolitis. His targeted treatment plan, including specialized respiratory physiotherapy he designed himself, has given me my first clear-breathing year since the 1980s.
My 8-year-old daughter, a competitive synchronized swimmer, began having unexplained breath-holding episodes during routines. Pediatricians found nothing wrong. Dr. Arslan identified exercise-induced laryngeal obstruction triggered by specific breath-control patterns. He collaborated with her coach to modify her technique. She just won her regional championship, breathing effortlessly throughout her performance.
I'm a 34-year-old glassblower. When fine silica dust began causing severe pulmonary reactions that threatened my livelihood, Dr. Arslan didn't just treat the inflammation. He visited my studio, analyzed my ventilation system, and designed a custom air-filtration mask that allows me to continue my centuries-old craft safely. He saved both my health and my artistic career.
During a routine trek in Nepal, my 58-year-old husband developed sudden high-altitude pulmonary edema. Medevaced to Istanbul, Dr. Arslan managed his critical condition with remarkable calmness. What stood out was his follow-up: he created a personalized altitude acclimatization plan so we could safely complete our dream Annapurna Circuit trek six months later.
Dr. dr SEVGİ NAMA provided exceptional care for my physical medicine and rehabilitation condition. The treatment was personalized and effective.
I was impressed by the professional approach at Acibadem Atasehir Hospital. Dr. dr SEVGİ NAMA explained everything clearly and made me feel comfortable.
The recovery process was smooth thanks to Dr. dr SEVGİ NAMA's expertise. Highly recommend for physical medicine and rehabilitation treatment.
My family and I are grateful for the care we received from Dr. dr SEVGİ NAMA. The hospital staff was also very supportive.