Patient Experience
We brought our 15-year-old son, a competitive swimmer, for what we thought would be a quick clearance after he experienced brief dizziness during training. Dr. Çevik detected subtle ECG abnormalities others had missed. His investigation revealed arrhythmogenic right ventricular cardiomyopathy—a condition with serious implications for athletes. The consultation was emotionally devastating, but Dr. Çevik delivered the news with such compassionate precision, separating immediate concerns from long-term management. He created a multidisciplinary plan involving electrophysiologists, sports medicine specialists, and a psychologist to help our son process the end of his competitive career. He transformed a routine checkup into a potentially life-saving intervention, handling the psychological dimensions with as much skill as the cardiac ones. Our son is now on appropriate medication and has found new passions with Dr. Çevik's encouragement.
Following a complex abdominal surgery for Crohn's disease complications, my recovery was rocky. I was readmitted with fever and malaise. The surgical team was focused on the incision, but Dr. Çakmakçı, overseeing my internal medicine care, looked deeper. She suspected a post-surgical, systemic inflammatory response that was being masked by the pain medications. Her approach was methodical and patient-centric; she explained the intricate body's response to trauma in a way I could understand. She adjusted my supportive care, not just the antibiotics, focusing on nutrition and systemic balance. Her role wasn't to operate, but to orchestrate the internal environment for healing. She guided me from a precarious post-op state to stable recovery with incredible wisdom and a truly systemic view.
Dr. dr Ayşe Nur Gümüş provided exceptional care for my dental surgery condition. The treatment was personalized and effective.
I was impressed by the professional approach at Acibadem Atasehir Hospital. Dr. dr Ayşe Nur Gümüş explained everything clearly and made me feel comfortable.
The recovery process was smooth thanks to Dr. dr Ayşe Nur Gümüş's expertise. Highly recommend for dental surgery treatment.
My family and I are grateful for the care we received from Dr. dr Ayşe Nur Gümüş. The hospital staff was also very supportive.
Our 3-month-old granddaughter, Elif, was visiting from Germany when she developed a terrifying high fever and a strange, mottled rash. The emergency room was chaotic, but Dr. Zorteymur was an island of calm. She didn't just look at Elif; she observed her breathing, her skin tone, her subtle movements. She suspected a rare bacterial infection called late-onset GBS and acted immediately. Her decisive coordination with the lab for a STAT culture and her gentle explanation to us, terrified grandparents, made all the difference. Elif spent a week in the hospital, and Dr. Ayşenur visited her twice daily, even on her day off, just to check her capillary refill herself. She saved our little light.
As a 72-year-old grandfather with COPD, my 'pediatric' visit was unconventional. My teenage grandson, Deniz, has severe autism and a profound fear of medical settings. His previous checkups were traumatic. Dr. Zorteymur transformed the entire experience. She met us in a quiet, dimly lit consultation room first—without her white coat. She spoke to Deniz through me, using my voice as a bridge, asking about his special interest: subway maps. For his physical exam, she used a puppet to 'listen' to the puppet's chest first. She diagnosed a previously missed minor heart murmur not with alarm, but with a detailed, hand-drawn explanation for Deniz about 'a gentle extra sound in the train station of your chest.' Her respect for his neurology was the real medicine.
Our 8-year-old son, Kaan, needed a complex elective surgery for a cholesteatoma in his ear. Dr. Zorteymur's pre-op preparation was unlike anything we'd seen. She didn't just talk to us; she gave Kaan a personalized, illustrated storybook featuring 'Captain Kaan and the Ear Adventure,' explaining each step with friendly characters. The day of surgery, she showed him the anesthesia mask, let him choose its scent (bubblegum), and promised to be the first face he'd see. She kept that promise. During the delicate follow-ups, she used a tiny camera to show Kaan the healing process inside his own ear on a monitor, turning fear into fascination. She treated the child, not just the condition.
For the routine 18-month checkup of my daughter, Zeynep, I expected the standard weight-height-vaccine drill. Dr. Zorteymur spent the first ten minutes just watching Zeynep play with blocks on the floor, commenting not on milestones, but on her problem-solving and frustration tolerance. She then asked me unexpected questions: 'Does she hum to herself? Does she prefer the feel of certain fabrics?' Based on my answers, she gently guided a conversation about sensory processing patterns, giving me practical, non-alarmist strategies to support Zeynep's unique wiring. She reframed what I saw as 'picky eating' as a textural sensitivity and offered solutions. It wasn't a checkup; it was a masterclass in seeing the whole child.
As a 78-year-old retired maritime historian with a rare presentation of sarcoidosis affecting my salivary glands, Dr. Işıklar's approach was extraordinary. Instead of standard protocols, she correlated my symptoms with historical cases of sailors' illnesses, leading to a tailored immunosuppressive regimen that preserved my ability to speak and taste. Her interdisciplinary consultation with rheumatology at Acıbadem Atasehir was seamless.
My 19-year-old daughter, an aspiring ballet dancer, developed unexplained syncope during rehearsals. Multiple doctors dismissed it as dehydration. Dr. Işıklar noticed subtle eyelid twitching others missed and diagnosed vasovagal syncope triggered by a previously undetected electrolyte imbalance from a hidden gluten intolerance. Her nutritional guidance transformed my daughter's health and career prospects.
During a business trip from Singapore, I (42, tech entrepreneur) experienced sudden-onset atrial fibrillation. Dr. Işıklar managed my emergency at 3 AM with remarkable calmness, using targeted pharmacological cardioversion while explaining each step in three languages to accommodate my panicked state. Her follow-up uncovered sleep apnea as the root cause—something no doctor had connected in 15 years of intermittent symptoms.
My 8-year-old son with Down syndrome developed mysterious recurrent fevers and joint pain. While specialists focused on his genetic condition, Dr. Işıklar investigated environmental factors and discovered a rare hypersensitivity to household mold. Her detective work involved coordinating with our home inspector and creating a personalized environmental management plan that eliminated his symptoms completely.
I brought my 8-year-old son, Leo, to Dr. Chousein after a playground fall led to persistent headaches and dizziness. Other doctors dismissed it as minor, but Dr. Chousein's calm demeanor and direct eye contact with Leo made all the difference. He ordered a specific contrast MRI at Acibadem Atasehir that revealed a small, treatable arachnoid cyst none of us expected. His explanation used LEGO metaphors for the brain's structure, which my son actually understood. The minimally invasive endoscopic procedure was scheduled within days. Post-surgery, Leo asked if the 'bad Lego' was gone. Dr. Chousein smiled and said, 'All clear for building.' That human touch, combined with his technical precision, is why we trust him completely.
As a 72-year-old with progressive numbness in my hands and worsening balance, I feared the worst—a life in a wheelchair. My case was complex: severe cervical spinal stenosis compounded by osteoporosis. Dr. Chousein didn't just see a scan; he saw me, a former gardener. He proposed a two-stage, custom-planned surgery involving anterior discectomy and fusion, followed by posterior stabilization, tailored to my fragile bones. At Atasehir Hospital, his team was a symphony of efficiency. The recovery was tough, but his follow-up protocol was relentless in a good way—weekly video check-ins initially. Now, six months later, I'm deadheading roses again. He gave me back my soil and my dignity. A maestro of the spine.
This was no routine visit. My husband, 45, collapsed with a thunderclap headache. The ER suspected an aneurysm. When Dr. Baris Chousein entered our panic, his presence was like a circuit breaker. He reviewed the CTA, pointed to a subtle, blister-like posterior communicating artery aneurysm, and said, 'We can fix this now.' He explained the endovascular coiling procedure with the clarity of a pilot briefing a passenger. In the neuro-interventional suite, he worked with a focused silence that was somehow comforting. The success was technical, but his post-op care was profoundly human—sitting at the bedside to explain the 'why' to my terrified husband. He turned our worst nightmare into a managed event. We owe him more than a review; we owe him our future.
My follow-up visit with Dr. Chousein was for a recurrent benign meningioma, first operated on five years ago. This wasn't a rushed checkup. He spent 40 minutes comparing my old and new MRIs on his large monitor, zooming in on the surgical margin like an archaeologist studying a site. He explained the minuscule regrowth not as a failure, but as a known biological pattern of this specific tumor subtype. He outlined three clear paths: continued monitoring, targeted radiotherapy, or a repeat surgery, with a decision tree based on my lifestyle (I'm a long-distance cyclist). He never pushed; he empowered. At Acibadem, even the nurses know his cases inside-out. He doesn't just treat the disease; he manages your entire medical narrative with strategic patience.
My family and I are grateful for the care we received from Dr. dr Bülent Saçak. The hospital staff was also very supportive.
Dr. dr Cafer Eroğlu provided exceptional care for my pathology condition. The treatment was personalized and effective.